Receptionist Job at H&R Block in Scotts Valley

Base pay range $11.00/hr - $27.00/hr Overview At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. This is a seasonal Client Service Professional/Receptionist role focused on welcoming clients, coordinating service, and delivering a positive client experience. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as requested Ensure all clients' needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Your Expertise Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Click here to checkout all available benefits The Community You Will Join At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits described above. Pay Range $11.00 - $27.00/Hr. #J-18808-Ljbffr