H&R Block
Overview At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with Block Next, a multi-year roadmap focusing on innovation, client experience, and sustainable growth.
Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future, helping others and building client relationships that grow stronger each year.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients the way they would like to be scheduled
Help ensure all clients\' needs are met during service, in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Qualifications High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Your Expertise Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
Why work for us H&R Block values its people and supports total well-being through benefit offerings designed for health, wellbeing, and financial wellness.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Discounts on everyday items and services
Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join We are committed to a Connected Culture where trust, care, and connections help us work together. We strive to create an environment where everyone feels safe to be their authentic self and belongs to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues dedicated to helping each other grow.
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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