National Equipment & Service
Commercial Dock / Door Service Technician Job at National Equipment & Service in
National Equipment & Service, Irvine, CA, US, 92713
Commercial Dock / Door Service Technician
Join to apply for the Commercial Dock / Door Service Technician role at National Equipment & Service . Founded in 1989, National Equipment & Service (NES) is a leading full‑service dock and door company specializing in installation, repair, and maintenance. We prioritize our employees and customers, creating a positive work environment driven by our Core Values and Core Purpose: saving lives and keeping the economy humming.
About The Role
Inspects, services, troubleshoots, installs, maintains, and repairs industrial doors, loading dock equipment, and material handling systems.
Coordinates with Dispatch and serves as the primary point of contact for customers.
Performs preventative maintenance on serviceable equipment.
Troubleshoots industrial equipment, mechanisms, and electrical circuits.
Assists with larger jobs in coordination with the Field Service Manager.
Completes detailed service reports at the end of each assignment.
Maintains company‑provided truck, phone, and safety gear.
Responsibilities (see list above)
Qualifications
Experience with maintenance and/or repair of commercial doors, loading docks, dock levelers, and related warehouse equipment.
Experience in welding or steel fabrication.
Experience with electrical work.
Experience in mechanical, commercial, and industrial maintenance.
Excellent customer service skills and strong communication abilities.
Professional demeanor and ability to work well without supervision and in a team environment.
Valid A, B or C driver's license.
Ability to pass a standard Department of Transportation (DOT) physical.
High school diploma or equivalent (required).
Technical school training and OEM certification (preferred).
Bilingual: Spanish (preferred).
Work Environment
The role involves working in warehouses, indoors, and outdoor customer locations, necessitating the use of personal protective equipment to ensure safety.
Travel Requirements
Frequent travel to and from job sites, vendor locations, and headquarters located in Irvine is expected.
Benefits
Health
Medical/Dental/Vision (50% employer contribution for Medical)
Additional insurances: life, critical illness, accident, etc.
Free Employee Assistance Program
Free Wellness Program
Financial
Typical team member compensation ranges from $23–$28 per hour plus overtime and incentives, resulting in total annual cash compensation between $55,000 – $70,000.
Weekly paychecks
Overtime opportunities
Annual performance reviews (direct feedback and path for development)
Annual compensation reviews
Quarterly celebrations and rewards
Bonus program based on team goals
401(k)
Time Off
2 weeks dedicated vacation time
5 days dedicated sick time
7 paid holidays
Safety First
All necessary PPE at day one orientation
Personalized OSHA‑compliant fire‑rated uniforms
Aerial lift certification and forklift certification
OSHA certificationsFirst aid / CPR / BLS
Employee development
Comprehensive training program
Room for growth; open to creating new roles to fit our needs and people's strengths
Technicians get top priority when applying internally to any position
Tuition reimbursement
Tools and equipment
Company‑branded gear
iPhone and iPad
Fully up‑fitted vehicle stocked with welder, tools, and necessary equipment
Fuel and maintenance card provided
Submit a resume now to be considered immediately for the role.
Core Values
Safety First – Be committed to providing best‑in‑class safety standards for every customer and employee.
Unwavering integrity – Results‑driven through genuine actions and true accountability.
Everyone wins – Implement “everyone wins” scenarios.
Cultivate community – Continually contribute to building a culture of inclusiveness, collaboration, positivity, and fun.
Growth mindset – Stay humble, be open‑minded, and keep learning; coach and be coached.
NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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