Anchor Loans
Director, Sales Programs & GTM: Non-QM Broker
Anchor Loans, Charlotte, North Carolina, United States, 28245
Director, Sales Programs & GTM: Non-QM Broker
Anchor Loans
Overview The Director will define, build, and scale our Non-QM Broker (Wholesale) channel while contributing core requirements to the broader Third-Party Originations (TPO) platform build. This role is responsible for developing product parameters, operational workflows, partner readiness standards, and GTM mechanics that expand our existing Non-QM broker footprint. You will work hands‑on to enhance current processes, improve broker experience, and design scalable frameworks that support future platform capabilities.
Our lending focus is Non-QM products across RTL‑adjacent and investor profiles, including DSCR, bank statement, asset qualifier, and other alternative income programs.
Key Responsibilities
Define product eligibility, overlays, scenario rules, and loan-level requirements for Non-QM broker offerings.
Develop pricing methodologies and update pricing grids consistent with credit/risk direction.
Map and prioritize broker segmentation, TAM/SAM views, and competitive positioning across Non-QM.
Partner with Sales to refine value propositions, differentiators, and channel activation strategies.
Broker Partner Development & Operational Readiness
Lead onboarding processes for new brokers, including documentation standards, compliance validation, and systems enablement.
Define broker requirements for data submission, AUS/manual underwriting templates, loan file specs, and QC expectations.
Build and maintain broker performance dashboards covering pull-through, speed, defects, and credit exceptions.
Partner with Ops/Underwriting/QA to define consistent workflows and ensure brokers follow process standards.
Scaling the Existing Business
Identify workflow bottlenecks and operational gaps; design and deploy improvements to increase throughput and reduce cycle times.
Enhance broker experience by defining SLAs, communication cadences, and service models.
Support Sales leadership with pipeline analytics, funnel optimization, and channel reporting.
Product & Process Build (Detailed Contribution) Non-QM Product Requirements
Define documentation requirements for bank statement loans, DSCR, asset qualifier, full doc overlays, and alternative credit programs.
Establish tolerances, exception frameworks, and credit guardrails to support consistent underwriting.
Build guidelines, matrices, playbooks, and training materials for internal teams and brokers.
Wholesale Workflow Design
Define RACIs, SLAs, QC steps, and issue/exception management for each stage.
Partner with internal stakeholders to design scalable intake and processing models.
Systems & Data Requirements for TPO Build
Write business requirements for the larger TPO platform related specifically to broker workflows:
Portal intake
Loan upload
Pricing integrations
Status updates
Doc management
Conditions workflows
Support testing and validation of new features impacting the broker channel.
Cross-Functional Partnerships
Work with Credit/Underwriting to refine product risk tiers and eligibility rules.
Partner with Tech to define system features supporting broker submissions, pricing, and workflow automation.
Coordinate with Capital Markets on pricing updates, revenue targets, and execution strategies.
Align with Compliance on regulatory and licensing requirements for broker expansion.
Who You Are
Experienced in Non-QM, Wholesale, or Broker channel development, ideally with hands-on product and process ownership.
Strong in taking ambiguity and turning it into structured requirements, workflows, and documentation.
Comfortable rolling up your sleeves: writing SOPs, building templates, reviewing files, mapping processes.
Able to balance today’s operational execution with tomorrow’s strategic build-out.
Impact You will be instrumental in scaling the existing Non-QM broker business while defining the product and process requirements that will shape the broader TPO platform. Your work directly impacts channel growth, operational efficiency, and long-term competitive differentiation.
This is a hybrid position which requires in-office reporting to our Charlotte, NC office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday.
Compensation The base pay range for this position is $140,000 to $160,000 per year, plus annual discretionary bonus based on performance of the individual and company.
What We Offer
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&DD insurance
Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits
Highly competitive performance bonus
401(k) retirement program with employer match
Tuition reimbursement toward professional development
Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons
Onsite gym (Thousand Oaks only)
12 Paid Holidays
Diversity & Equal Opportunity Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.
Seniority Level
Director
Employment Type
Full-time
Job Function
Sales and Business Development
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Overview The Director will define, build, and scale our Non-QM Broker (Wholesale) channel while contributing core requirements to the broader Third-Party Originations (TPO) platform build. This role is responsible for developing product parameters, operational workflows, partner readiness standards, and GTM mechanics that expand our existing Non-QM broker footprint. You will work hands‑on to enhance current processes, improve broker experience, and design scalable frameworks that support future platform capabilities.
Our lending focus is Non-QM products across RTL‑adjacent and investor profiles, including DSCR, bank statement, asset qualifier, and other alternative income programs.
Key Responsibilities
Define product eligibility, overlays, scenario rules, and loan-level requirements for Non-QM broker offerings.
Develop pricing methodologies and update pricing grids consistent with credit/risk direction.
Map and prioritize broker segmentation, TAM/SAM views, and competitive positioning across Non-QM.
Partner with Sales to refine value propositions, differentiators, and channel activation strategies.
Broker Partner Development & Operational Readiness
Lead onboarding processes for new brokers, including documentation standards, compliance validation, and systems enablement.
Define broker requirements for data submission, AUS/manual underwriting templates, loan file specs, and QC expectations.
Build and maintain broker performance dashboards covering pull-through, speed, defects, and credit exceptions.
Partner with Ops/Underwriting/QA to define consistent workflows and ensure brokers follow process standards.
Scaling the Existing Business
Identify workflow bottlenecks and operational gaps; design and deploy improvements to increase throughput and reduce cycle times.
Enhance broker experience by defining SLAs, communication cadences, and service models.
Support Sales leadership with pipeline analytics, funnel optimization, and channel reporting.
Product & Process Build (Detailed Contribution) Non-QM Product Requirements
Define documentation requirements for bank statement loans, DSCR, asset qualifier, full doc overlays, and alternative credit programs.
Establish tolerances, exception frameworks, and credit guardrails to support consistent underwriting.
Build guidelines, matrices, playbooks, and training materials for internal teams and brokers.
Wholesale Workflow Design
Define RACIs, SLAs, QC steps, and issue/exception management for each stage.
Partner with internal stakeholders to design scalable intake and processing models.
Systems & Data Requirements for TPO Build
Write business requirements for the larger TPO platform related specifically to broker workflows:
Portal intake
Loan upload
Pricing integrations
Status updates
Doc management
Conditions workflows
Support testing and validation of new features impacting the broker channel.
Cross-Functional Partnerships
Work with Credit/Underwriting to refine product risk tiers and eligibility rules.
Partner with Tech to define system features supporting broker submissions, pricing, and workflow automation.
Coordinate with Capital Markets on pricing updates, revenue targets, and execution strategies.
Align with Compliance on regulatory and licensing requirements for broker expansion.
Who You Are
Experienced in Non-QM, Wholesale, or Broker channel development, ideally with hands-on product and process ownership.
Strong in taking ambiguity and turning it into structured requirements, workflows, and documentation.
Comfortable rolling up your sleeves: writing SOPs, building templates, reviewing files, mapping processes.
Able to balance today’s operational execution with tomorrow’s strategic build-out.
Impact You will be instrumental in scaling the existing Non-QM broker business while defining the product and process requirements that will shape the broader TPO platform. Your work directly impacts channel growth, operational efficiency, and long-term competitive differentiation.
This is a hybrid position which requires in-office reporting to our Charlotte, NC office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday.
Compensation The base pay range for this position is $140,000 to $160,000 per year, plus annual discretionary bonus based on performance of the individual and company.
What We Offer
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&DD insurance
Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits
Highly competitive performance bonus
401(k) retirement program with employer match
Tuition reimbursement toward professional development
Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons
Onsite gym (Thousand Oaks only)
12 Paid Holidays
Diversity & Equal Opportunity Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.
Seniority Level
Director
Employment Type
Full-time
Job Function
Sales and Business Development
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