Infopro Learning
Client Success Director (Onsite in Princeton, NJ | Open to US-based candidates o
Infopro Learning, Princeton, New Jersey, us, 08543
Client Success Director (Onsite in Princeton, NJ | Open to US-based candidates only)
Position:
Full-time employee
Location:
Remote, with travel
Open to:
US -based candidates only
Required:
10+ years of experience in both
Learning and Development
and
Account Management
Are you a strategic, client-focused leader with a passion for building strong relationships and driving business growth? We’re looking for a
Client Success Director
to serve as a
trusted advisor
to our enterprise clients, ensuring a seamless experience while expanding partnerships. This role is critical to our success, integrating services, fostering collaboration, and driving revenue growth through proactive account management. If you thrive in a consultative, growth-oriented environment and excel at building high-impact client relationships, we want to hear from you!
What You’ll Do
Serve as the
client advocate
and primary point of contact, ensuring a seamless and positive experience.
Build
trusted relationships
with senior stakeholders and key decision-makers.
Drive
account growth
through cross-selling, upselling, and strategic planning.
Oversee
service delivery , ensuring SLAs, governance, and risk mitigation strategies are met.
Lead
Quarterly and Yearly Business Reviews (QBRs/YBRs)
to assess performance and identify growth opportunities.
Partner with leadership to ensure
revenue protection, profitability, and long-term account success .
Negotiate service agreements and oversee
account reporting and performance tracking .
Proactively resolve challenges using
strong problem-solving and conflict resolution skills .
What You Bring
10+ years
of experience in
Learning & Development
and
Account Management , leading revenue and profitability for enterprise accounts.
Proven success
in driving
account expansion
through cross-selling, upselling, and strategic planning.
Strong relationship-building skills , with the ability to serve as a
trusted advisor
to senior stakeholders.
Expertise in
data analysis , using insights to drive solutions and optimize account performance.
Experience leading
high-performing teams
and collaborating across multiple functions.
Exceptional communication, negotiation, and problem-solving skills , with a proactive and consultative approach.
Ability to manage
complex client engagements , ensuring service excellence and risk mitigation.
Bachelor’s degree required.
Excited to build lasting client relationships and drive meaningful growth? Join us onsite in Princeton, NJ—apply today and let’s create success together.
#J-18808-Ljbffr
Position:
Full-time employee
Location:
Remote, with travel
Open to:
US -based candidates only
Required:
10+ years of experience in both
Learning and Development
and
Account Management
Are you a strategic, client-focused leader with a passion for building strong relationships and driving business growth? We’re looking for a
Client Success Director
to serve as a
trusted advisor
to our enterprise clients, ensuring a seamless experience while expanding partnerships. This role is critical to our success, integrating services, fostering collaboration, and driving revenue growth through proactive account management. If you thrive in a consultative, growth-oriented environment and excel at building high-impact client relationships, we want to hear from you!
What You’ll Do
Serve as the
client advocate
and primary point of contact, ensuring a seamless and positive experience.
Build
trusted relationships
with senior stakeholders and key decision-makers.
Drive
account growth
through cross-selling, upselling, and strategic planning.
Oversee
service delivery , ensuring SLAs, governance, and risk mitigation strategies are met.
Lead
Quarterly and Yearly Business Reviews (QBRs/YBRs)
to assess performance and identify growth opportunities.
Partner with leadership to ensure
revenue protection, profitability, and long-term account success .
Negotiate service agreements and oversee
account reporting and performance tracking .
Proactively resolve challenges using
strong problem-solving and conflict resolution skills .
What You Bring
10+ years
of experience in
Learning & Development
and
Account Management , leading revenue and profitability for enterprise accounts.
Proven success
in driving
account expansion
through cross-selling, upselling, and strategic planning.
Strong relationship-building skills , with the ability to serve as a
trusted advisor
to senior stakeholders.
Expertise in
data analysis , using insights to drive solutions and optimize account performance.
Experience leading
high-performing teams
and collaborating across multiple functions.
Exceptional communication, negotiation, and problem-solving skills , with a proactive and consultative approach.
Ability to manage
complex client engagements , ensuring service excellence and risk mitigation.
Bachelor’s degree required.
Excited to build lasting client relationships and drive meaningful growth? Join us onsite in Princeton, NJ—apply today and let’s create success together.
#J-18808-Ljbffr