State of Alaska
Protective Services Specialist 1/2 Juneau – Traveling (PCN 063048)
State of Alaska, Juneau, Alaska, us, 99812
Come join the State of Alaska!
This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.
The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2 - Traveling
in Juneau Alaska.
The position is open to Alaska Residents.
What You Will Be Doing As a Protective Services Specialist (PSS), responsible for Child Protective Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. This position is based out of the Juneau Field Office and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. This position is based out of Juneau, but casework is for all of Southeast Regional Field Offices which consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. Travel to villages or cities for placement or visitation varies based on regional needs.
Successful applicants will start at level 1, or 2 depending on experience and qualifications. This case carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The Protective Services Specialist will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in‑home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face‑to‑face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.
Mission and Values / Culture The Mission of the Office of Children’s Services is: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.
The Office of Children’s Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.
Everything we do is underpinned by our Core Values: Hope, Integrity, Respect, and Empathy.
Benefits of Joining Our Team The Office of Children’s Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.
Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.
While this is a field‑based position that involves working in the community, part‑time telework within the duty station is an option upon eligibility.
Full‑time benefits of this position include but are not limited to: insurance benefits; retirement benefits; paid leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
The Working Environment You Can Expect This position is a region‑wide position that covers Family Services and Investigations & Assessment or Generalist as needed. Incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Juneau is the hub community that also provides backup to our more rural offices in Southeast. Travel may involve small aircraft, all‑terrain vehicles, or small boats to small villages or field offices. Travel to field offices is expected as allowed by budget constraints. Small village communities may not be equipped with modern conveniences, hotels, or bed and breakfasts; incumbents must be prepared to sleep in offices, schools, tribal community buildings, or other accommodations as required.
The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children’s Services (OCS) works on evenings and weekends as well as weekdays, so overtime and on‑call work are expectations of our workers. OCS staff are considered essential, so are expected to work during pandemic and other natural disasters.
Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self‑motivated, organized and honest. We are all about getting the job done while still contributing to a positive, upbeat work environment.
For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.
Who We Are Looking For We are interested in candidates who possess some or all of the following position specific competencies:
Stress Tolerance:
Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
(Level 1)
Self‑Management:
Sets well‑defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
(Level 1)
Decision Making:
Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
(Level 2)
Advocacy:
Develops and presents the client’s, patient’s, and/or customer’s interests in all matters.
(Level 2)
Please ensure your application (through work history, volunteer work, training, education, licenses, certifications, etc.) supports/demonstrates how you possess the minimum required competencies for this position and be sure to thoroughly document it in your application.
Please read the information below carefully. This applies to your application submission.
At the time of the interview submit
Copy of academic transcripts with your application if you will be using education to meet the minimum qualifications and/or competencies desired for the position. (Unofficial are acceptable but must include the institution name/URL on the transcripts). Please provide a copy of academic transcripts at the time of the interview if they are not included in your application.
Special Note
This position is based out of the Juneau Field Office, and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%-75%) each month.
This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training and demonstrating competency in the work performance.
This position requires a valid Alaska driver’s license.
Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Relocation reimbursement costs may be provided by the State of Alaska.
For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Supplemental Questions For your application to be evaluated you must answer the Supplemental Questions. The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, abilities, and tasks to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.
You must also complete the “References” section in the application. In the reference section please provide contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job competencies, in which one (1) of the three (3) references must be a current or former direct supervisor.
EEO Statement The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095 in Juneau or TTY: Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.
Workplace Alaska Application Questions & Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1‑800‑587‑0430 (toll free) or 907‑465‑4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
Applicant Password Assistance For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information For specific information in reference to the position please contact the hiring manager:
Maria Cunningham / Talent Acquisitions Specialist
(907) 334‑2473
maria.cunningham@alaska.gov
#J-18808-Ljbffr
This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.
The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2 - Traveling
in Juneau Alaska.
The position is open to Alaska Residents.
What You Will Be Doing As a Protective Services Specialist (PSS), responsible for Child Protective Services in the Family Services Unit, the Investigations & Assessment Unit, or as a Generalist covering both. This position is based out of the Juneau Field Office and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. This position is based out of Juneau, but casework is for all of Southeast Regional Field Offices which consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. Travel to villages or cities for placement or visitation varies based on regional needs.
Successful applicants will start at level 1, or 2 depending on experience and qualifications. This case carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The Protective Services Specialist will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in‑home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face‑to‑face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.
Mission and Values / Culture The Mission of the Office of Children’s Services is: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.
The Office of Children’s Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.
Everything we do is underpinned by our Core Values: Hope, Integrity, Respect, and Empathy.
Benefits of Joining Our Team The Office of Children’s Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.
Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.
While this is a field‑based position that involves working in the community, part‑time telework within the duty station is an option upon eligibility.
Full‑time benefits of this position include but are not limited to: insurance benefits; retirement benefits; paid leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
The Working Environment You Can Expect This position is a region‑wide position that covers Family Services and Investigations & Assessment or Generalist as needed. Incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Juneau is the hub community that also provides backup to our more rural offices in Southeast. Travel may involve small aircraft, all‑terrain vehicles, or small boats to small villages or field offices. Travel to field offices is expected as allowed by budget constraints. Small village communities may not be equipped with modern conveniences, hotels, or bed and breakfasts; incumbents must be prepared to sleep in offices, schools, tribal community buildings, or other accommodations as required.
The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children’s Services (OCS) works on evenings and weekends as well as weekdays, so overtime and on‑call work are expectations of our workers. OCS staff are considered essential, so are expected to work during pandemic and other natural disasters.
Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self‑motivated, organized and honest. We are all about getting the job done while still contributing to a positive, upbeat work environment.
For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.
Who We Are Looking For We are interested in candidates who possess some or all of the following position specific competencies:
Stress Tolerance:
Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
(Level 1)
Self‑Management:
Sets well‑defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
(Level 1)
Decision Making:
Makes sound, well‑informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
(Level 2)
Advocacy:
Develops and presents the client’s, patient’s, and/or customer’s interests in all matters.
(Level 2)
Please ensure your application (through work history, volunteer work, training, education, licenses, certifications, etc.) supports/demonstrates how you possess the minimum required competencies for this position and be sure to thoroughly document it in your application.
Please read the information below carefully. This applies to your application submission.
At the time of the interview submit
Copy of academic transcripts with your application if you will be using education to meet the minimum qualifications and/or competencies desired for the position. (Unofficial are acceptable but must include the institution name/URL on the transcripts). Please provide a copy of academic transcripts at the time of the interview if they are not included in your application.
Special Note
This position is based out of the Juneau Field Office, and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%-75%) each month.
This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training and demonstrating competency in the work performance.
This position requires a valid Alaska driver’s license.
Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Relocation reimbursement costs may be provided by the State of Alaska.
For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
Supplemental Questions For your application to be evaluated you must answer the Supplemental Questions. The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, abilities, and tasks to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.
You must also complete the “References” section in the application. In the reference section please provide contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job competencies, in which one (1) of the three (3) references must be a current or former direct supervisor.
EEO Statement The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095 in Juneau or TTY: Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.
Workplace Alaska Application Questions & Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1‑800‑587‑0430 (toll free) or 907‑465‑4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
Applicant Password Assistance For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information For specific information in reference to the position please contact the hiring manager:
Maria Cunningham / Talent Acquisitions Specialist
(907) 334‑2473
maria.cunningham@alaska.gov
#J-18808-Ljbffr