Citi
Part-Time Universal Banker (20 Hours), Starrett City Branch
Citi, New York, New York, us, 10261
Part‑Time Universal Banker (20 Hours), Starrett City Branch
The Universal Banker is an entry‑level position responsible for assisting with sales, product, and service activities, in coordination with the customer service team. The overall objective of this role is to foster relationships with customers, build loyalty, and help increase sales to individual consumer clients.
Responsibilities
Assist in basic account opening for existing customers.
Provide service delivery to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners where appropriate.
Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively.
Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets. This includes driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
1–3 years of relevant experience.
Previous retail banking or similar experience required.
Consistently demonstrates clear and concise written and verbal communication skills.
Education
High school diploma or equivalent.
Salary: $50,030.00 – $65,270.00 per year for full‑time positions; prorated for part‑time hires. Hourly rate corresponding to the annual range: $24.05 – $31.37. Citi also offers discretionary and formulaic incentive and retention awards.
Benefits include medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off (vacation, sick leave, holidays). For additional information, visit
citibenefits.com
(benefit offerings may vary by jurisdiction, job level and date of hire).
Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law. If you have a disability and need reasonable accommodation, please review the Accessibility policies. View Citi’s EEO policy statement and the Know Your Rights poster.
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Responsibilities
Assist in basic account opening for existing customers.
Provide service delivery to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners where appropriate.
Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively.
Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets. This includes driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
1–3 years of relevant experience.
Previous retail banking or similar experience required.
Consistently demonstrates clear and concise written and verbal communication skills.
Education
High school diploma or equivalent.
Salary: $50,030.00 – $65,270.00 per year for full‑time positions; prorated for part‑time hires. Hourly rate corresponding to the annual range: $24.05 – $31.37. Citi also offers discretionary and formulaic incentive and retention awards.
Benefits include medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off (vacation, sick leave, holidays). For additional information, visit
citibenefits.com
(benefit offerings may vary by jurisdiction, job level and date of hire).
Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law. If you have a disability and need reasonable accommodation, please review the Accessibility policies. View Citi’s EEO policy statement and the Know Your Rights poster.
#J-18808-Ljbffr