Citi
Part‑Time Universal Banker (20 Hours), Park Slope Branch
The Universal Banker is an entry‑level position responsible for assisting in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.
Responsibilities
Assist in basic account opening for existing customers
Provide service delivery to internal and external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications
1–3 years of relevant experience
Previous retail banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Education
High school diploma or equivalent
Job Details
Job Family Group: Consumer Sales
Job Family: Branch Sales
Time Type: Part time
Primary location: Brooklyn, New York, United States
Full‑time salary range: $50,030.00 – $65,270.00 (annual)
Hourly rate: $24.05 – $31.37
Anticipated posting close date: Dec 29, 2025
Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned vacation, unplanned sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Responsibilities
Assist in basic account opening for existing customers
Provide service delivery to internal and external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications
1–3 years of relevant experience
Previous retail banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Education
High school diploma or equivalent
Job Details
Job Family Group: Consumer Sales
Job Family: Branch Sales
Time Type: Part time
Primary location: Brooklyn, New York, United States
Full‑time salary range: $50,030.00 – $65,270.00 (annual)
Hourly rate: $24.05 – $31.37
Anticipated posting close date: Dec 29, 2025
Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned vacation, unplanned sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr