Springarborliving
Business Office Manager
Springarborliving, Fayetteville, North Carolina, United States, 28305
Posted Monday, November 24, 2025 at 5:00 AM
Spring Arbor Senior Living , we believe that every moment matters. Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life’s most meaningful moments. Our mission is to listen, care, inspire growth, and cherish every individual in a community where accountability, independence, and wellness are prioritized. With 35 locations across 9 states, we are dedicated to fostering an inclusive environment where both residents and team members thrive. Join us and help make a difference every day!
Business Office Manager | Spring Arbor Sandhills
At Spring Arbor, our goal is to create an environment that meets each resident where they are in their journey, while fostering independence, and well-being in a homelike setting. We empower our residents to live as independently as possible, while enriching their days with meaning and fulfillment.
Here’s what sets us apart:
Supportive Culture:
We value and recognize our team - frequently. From leadership to caregivers, everyone plays a vital role in creating a positive, people-first environment.
Work-Life Balance: Generous PTO, and wellness support to ensure our teams stay healthy, happy, and engaged.
Competitive Pay & Benefits: Industry leading compensation packages, 401(k), health insurance, pet insurance, and more - because your work deserves to be rewarded!
Mission-Driven: Working with White Springs means being part of a team that is committed to changing lives every day through compassion, excellence, and purpose.
Who are we seeking?
A BOM or HR Manager who has 2-5 years of related experience within a healthcare or senior living setting. Medical billing or insurance processing. Accounts receivable and payable. Knowledge or HR processes and Payroll functions utilizing Dayforce and Yardi.
JOB SUMMARY:
Responsible for maintaining all business operations of the house, including administrative, accounting, and human resources duties.
JOB RESPONSIBILITIES: Manage
Function as part of the management team (manager on duty coverage, presenting the community to potential residents, planning and participating in staff meetings, planning and implementing marketing and community events)
Assist Executive Director with marketing strategies and telephone and walk-in inquiries
As applicable, supervise Receptionist
Manage the community and support the RCC to supervise personnel in the absence of the Executive Director
Accounting
Maintain and audit all financial records and accounts receivable software/records
Manage and minimize the community’s accounts receivable
Bill and audit monthly charges to residents/residents’ families
Maintain and reconcile cash on hand (petty cash and resident funds) weekly
Complete all bank transactions in a timely manner
Reconcile the community’s corporate credit card monthly
Review and code invoices for payment
Track expenses authorized by the community
Human Resources
Manage workers' compensation claims; collect information, notify workers' compensation carrier, submit workers compensation alert, and monitor loss time and medical treatment
Coordinate team member trainings and certifications
Communicate and enroll team members in benefits when eligible
Complete and submit biweekly payroll and ensure accuracy
Investigate salary complaints
Create and maintain confidential team member files
Maintain annual OSHA logs
Administrative and Other Duties
Complete and review resident paperwork regarding admissions and discharges
Develop and update spreadsheets (accounts payable, resident roster, team member phone list, etc.)
Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines
Manage post office transactions
Transport residents when necessary
Answer telephones in accordance with Spring Arbor standards
Order office supplies through appropriate vendor as needed
Follow the Residents’ Bill of Rights at all times and report observed violations
Perform other related duties as assigned by the Executive Director
KNOWLEDGE AND SKILLS:
Basic math skills
Proficient in Microsoft Office
Knowledge of Accounting and Human Resources Software
Knowledge of effective supervisory and management practices, techniques, and methods
Ability to establish effective working relationships and communication with residents, resident family members, co-workers, supervisors and other individuals is critical
Organized and methodical
Ability to multitask and meet deadlinesMust be courteous, patient, and tactful when dealing with the public, residents, and families
Professional appearance and demeanor
QUALIFICATIONS:
Must be 18 years of age or older
High School diploma or equivalent required
Some college preferred
3-5 years experience in a work related environment preferred
Familiarity of and concern for the needs of seniors
Ability to manage team processes and promote a team environment
Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others
Valid driver’s license and safe driving record
Spring Arbor Senior Living is an Equal Opportunity Employer
Spring Arbor Management is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Spring Arbor Senior Living to grant equal employment opportunities to allqualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.
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Spring Arbor Senior Living , we believe that every moment matters. Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life’s most meaningful moments. Our mission is to listen, care, inspire growth, and cherish every individual in a community where accountability, independence, and wellness are prioritized. With 35 locations across 9 states, we are dedicated to fostering an inclusive environment where both residents and team members thrive. Join us and help make a difference every day!
Business Office Manager | Spring Arbor Sandhills
At Spring Arbor, our goal is to create an environment that meets each resident where they are in their journey, while fostering independence, and well-being in a homelike setting. We empower our residents to live as independently as possible, while enriching their days with meaning and fulfillment.
Here’s what sets us apart:
Supportive Culture:
We value and recognize our team - frequently. From leadership to caregivers, everyone plays a vital role in creating a positive, people-first environment.
Work-Life Balance: Generous PTO, and wellness support to ensure our teams stay healthy, happy, and engaged.
Competitive Pay & Benefits: Industry leading compensation packages, 401(k), health insurance, pet insurance, and more - because your work deserves to be rewarded!
Mission-Driven: Working with White Springs means being part of a team that is committed to changing lives every day through compassion, excellence, and purpose.
Who are we seeking?
A BOM or HR Manager who has 2-5 years of related experience within a healthcare or senior living setting. Medical billing or insurance processing. Accounts receivable and payable. Knowledge or HR processes and Payroll functions utilizing Dayforce and Yardi.
JOB SUMMARY:
Responsible for maintaining all business operations of the house, including administrative, accounting, and human resources duties.
JOB RESPONSIBILITIES: Manage
Function as part of the management team (manager on duty coverage, presenting the community to potential residents, planning and participating in staff meetings, planning and implementing marketing and community events)
Assist Executive Director with marketing strategies and telephone and walk-in inquiries
As applicable, supervise Receptionist
Manage the community and support the RCC to supervise personnel in the absence of the Executive Director
Accounting
Maintain and audit all financial records and accounts receivable software/records
Manage and minimize the community’s accounts receivable
Bill and audit monthly charges to residents/residents’ families
Maintain and reconcile cash on hand (petty cash and resident funds) weekly
Complete all bank transactions in a timely manner
Reconcile the community’s corporate credit card monthly
Review and code invoices for payment
Track expenses authorized by the community
Human Resources
Manage workers' compensation claims; collect information, notify workers' compensation carrier, submit workers compensation alert, and monitor loss time and medical treatment
Coordinate team member trainings and certifications
Communicate and enroll team members in benefits when eligible
Complete and submit biweekly payroll and ensure accuracy
Investigate salary complaints
Create and maintain confidential team member files
Maintain annual OSHA logs
Administrative and Other Duties
Complete and review resident paperwork regarding admissions and discharges
Develop and update spreadsheets (accounts payable, resident roster, team member phone list, etc.)
Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines
Manage post office transactions
Transport residents when necessary
Answer telephones in accordance with Spring Arbor standards
Order office supplies through appropriate vendor as needed
Follow the Residents’ Bill of Rights at all times and report observed violations
Perform other related duties as assigned by the Executive Director
KNOWLEDGE AND SKILLS:
Basic math skills
Proficient in Microsoft Office
Knowledge of Accounting and Human Resources Software
Knowledge of effective supervisory and management practices, techniques, and methods
Ability to establish effective working relationships and communication with residents, resident family members, co-workers, supervisors and other individuals is critical
Organized and methodical
Ability to multitask and meet deadlinesMust be courteous, patient, and tactful when dealing with the public, residents, and families
Professional appearance and demeanor
QUALIFICATIONS:
Must be 18 years of age or older
High School diploma or equivalent required
Some college preferred
3-5 years experience in a work related environment preferred
Familiarity of and concern for the needs of seniors
Ability to manage team processes and promote a team environment
Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others
Valid driver’s license and safe driving record
Spring Arbor Senior Living is an Equal Opportunity Employer
Spring Arbor Management is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Spring Arbor Senior Living to grant equal employment opportunities to allqualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.
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