Grand Living
About Grand Living
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury‑inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you will experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement lies at the very heart of what we do.
About The Position The Business Office Manager is responsible for enhancing the overall Resident experience through the provision of exceptional general business and accounting operations. The Office Manager prepares monthly billing statements and the subsequent collection of accounts receivable, responds directly to resident and/or family member inquiries regarding charges in a timely manner, and oversees Human Resource functions including new hire paperwork, onboarding, and employee benefits, ensuring timely and accurate reporting and employee awareness. The position is responsible for the community’s record‑keeping for Grand Living, handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Business Office Manager reports to the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy.
Qualifications And Requirements
Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience.
Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors, and interact with other employees.
Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
Ability to lift or carry up to 20 pounds.
Education
Bachelor’s degree; preferably majoring in accounting.
Will consider the equivalent combination of work experience and education.
Benefits For the Business Office Manager position, we offer competitive compensation and a full benefits package for full‑time employees including: 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision, and more; 3) a 401(k) with a 4% company match on a 5% contribution; 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP). PTO is earned at lesser rates for part‑time staff. Grand Living is a high‑end upscale environment including exquisite cuisine, free employee meals (subject to eligibility requirements), and Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr
About The Position The Business Office Manager is responsible for enhancing the overall Resident experience through the provision of exceptional general business and accounting operations. The Office Manager prepares monthly billing statements and the subsequent collection of accounts receivable, responds directly to resident and/or family member inquiries regarding charges in a timely manner, and oversees Human Resource functions including new hire paperwork, onboarding, and employee benefits, ensuring timely and accurate reporting and employee awareness. The position is responsible for the community’s record‑keeping for Grand Living, handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Business Office Manager reports to the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy.
Qualifications And Requirements
Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience.
Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors, and interact with other employees.
Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
Ability to lift or carry up to 20 pounds.
Education
Bachelor’s degree; preferably majoring in accounting.
Will consider the equivalent combination of work experience and education.
Benefits For the Business Office Manager position, we offer competitive compensation and a full benefits package for full‑time employees including: 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision, and more; 3) a 401(k) with a 4% company match on a 5% contribution; 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP). PTO is earned at lesser rates for part‑time staff. Grand Living is a high‑end upscale environment including exquisite cuisine, free employee meals (subject to eligibility requirements), and Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative
Industries
Hospitals and Health Care
#J-18808-Ljbffr