Head of Customer Experience - Travel & Insurtech Growth

A leading travel protection provider is seeking a Head of Customer Experience in Richmond, Virginia. This role involves optimizing CX strategies, leading a global team, and leveraging data-driven insights to enhance customer interactions. The ideal candidate has over 7 years of experience in large-scale CX operations, demonstrating a proven ability to scale teams efficiently. This position offers a hybrid working model with strong growth potential. #J-18808-Ljbffr