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Luke's Local Grocery

FLOOR SUPERVISOR - INNER SUNSET/COLE VALLEY

Luke's Local Grocery, San Francisco, California, United States, 94199

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Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate three vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th St! As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.

About the Job As Floor Supervisor, you will support the Store Manager and Assistant Store Manager in maintaining smooth and efficient floor operations. Your job will consist of having your hand in all aspects of store operations, from stocking produce and grocery shelves to barista/deli support, to cheese production, to cashiering, to team leadership. We encourage a team mentality at Luke’s and as such, all staff often assist each other based on the demands of the day. Having a positive attitude, a team mentality and an eagerness to learn is a must.

Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Store Leadership

Work closely with the Store Manager and Assistant Store Manager to lead the store team as a strong, cohesive leadership group

Respond to challenging situations positively and professionally, always with a solution-oriented mindset

Demonstrate consistent work attendance

Communicate and collaborate with co-workers, supervisors, subordinates, and/or outside contacts in a timely and appropriate manner

Complete goals on time, meeting established deadlines

Maintain regular presence on the floor to ensure all store departments are supported when needed, including:

Oversee excellent customer service

Distribute work evenly among all staff

Train staff in coordination with Shift Leadership and under the direction of Store Manager and Assistant Store Manager

Maintaining a positive environment for all staff, ensuring all staff are always treated fairly

Oversee accurate tracking and reporting of waste

Perform EOD cash count as needed

Participate in mandatory quarterly store-wide inventory counts

Maintenance

Facilitate communication from floor teams to Store Leadership about any supplies and equipment needs, as well as any necessary repairs or other maintenance work

Keeping a clean and consolidated walk-in and pantry

Ensure everything is labeled correctly for customers as well as to stay within health code regulations

Ensure food safety standards are being met at all times

Audit cleaning service to ensure scope is being covered

Creative thinker

Eagerness to learn

High standard of cleanliness

Friendly, team-player

Good work ethic

Supervisory responsibilities

Manage and oversee the professional development of Cashiers and Cashier Shift Leads

Work with Assistant Store Manager and Store Manager to supervise and oversee the professional development of all floor staff

Work environment

Office and sales floor of retail grocery stores

Must be able to lift 50 lbs

Must be able to spend 6-8 hours per day on your feet

oping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions, repetitive food prep motions.

Stocking of shelves and merchandising displays, sometimes from a ladder

Handling of refrigerated product in a cold environment for extended periods of time

Required education and experience

At least 1 year of supervisory experience

Preferred education and experience

Experience with retail, preferably grocery

Experience with food preparation, service, and safety

Additional Eligibility Requirements

Must be 18 years or older

Proficiency in English

Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COVID-19 CONSIDERATIONS Luke’s Local requires all new hires to be vaccinated against COVID-19 as a condition of employment. All new hires will be required to be vaccinated [1st dose] prior to their first day of scheduled work OR must request an accommodation under medical or religious exemptions.

FLSA Classification Non Exempt-Hourly

Pay Range $25-28/hour

BENEFITS

Medical insurance, with employer contribution of up to 100%

Dental insurance, with 70% employer contribution

Visioninsurance, with 50% employer contribution

Paid sick leave

Paid vacation -up to 2 weeks per year

Pre-tax 401k savings account

Storewide employeediscount of 20%

Daily staff meal

Pre-tax commuter benefits savings account

Professional development and mentorshipprogram

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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