Vention
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Lead, mentor, and develop a team of 6 account managers, ensuring the team consistentlydelivers high-quality client service
Oversee the day-to-day operations of the account management function, ensuring client needs are met and expectations exceeded
Build and maintain strong relationships with senior stakeholders within key accounts,ensuring long-term partnerships
Develop and implement strategies for account growth, identifying opportunities forupselling and cross-selling services
Collaborate with cross-functional teams, including sales, delivery, and marketing to alignclient goals with company capabilities
Monitor and report on account performance, client satisfaction, and other KPIs, providingstrategic insights to leadership
Ensure client retention through regular engagement, identifying and mitigating risks beforethey impact the partnership
Drive continuous improvement initiatives within the account management team to optimizeprocesses and client outcomes
Stay up to date with industry trends and market developments to anticipate client needsand adapt services accordingly
Qualifications
8+ years of experience in account management, client services, or customer success, withat least 3 years in a leadership role Proven ability to lead and inspire a high-performing team Strong relationship-building and communication skills, with a track record of managing keyaccounts Demonstrated success in growing client relationships and driving revenue throughupselling and cross-selling Ability to work effectively in a fast-paced environment and manage multiple priorities Experience in the software development or IT consulting industry is highly desirable Strong analytical skills with the ability to leverage data to drive decisions Bachelor's degree in business, marketing, or a related field; an advanced degree is a plus About us At Vention, we assemble senior-level, dedicated teams of developers to help fast-growing startups and innovative enterprises drive impact and achieve their goals. We’ve delivered solutions across multiple domains, including fintech, proptech, adtech, healthtech, e-commerce, and more. Our culture is rooted in the belief that ongoing growth benefits employees and the company alike. Because of that, we offer: Personalized career development: An individualized approach to career development, tailoring growth plans to every role Cross-departmental collaboration: Work with diverse teams for a holistic understanding of the tech industry Access to corporate soft skills development & training: Attend engaging webinars and courses to nurture your skills And that's not all! We also offer: 100% health insurance (including family plans), dental and vision coverage, and FSA/HSA options 401(k) with up to 4% company match 9 company holidays + 2 floating holidays 2 weeks vacation in the first year; accrual rates increase over time 1 week winter break Employee assistance program Insperity marketplace Peloton membership Base Salary: $175,000. On Target Earnings: $350,000 - $400,000 (base + bonuses) Apply for Head of Account Management: CV
Company Website Recruiter Outreach (via LinkedIn, e-mail, etc.) LinkedIn Job Boards Social Media (Instagram, Facebook, etc.) Events (Career fairs, meetups etc.) University/College/IT School, etc. My Network (Recommendations from friends, colleagues etc.) Company Website Recruiter Outreach (via LinkedIn, e-mail, etc.) LinkedIn Job Boards Social Media (Instagram, Facebook, etc.) Events (Career fairs, meetups etc.) University/College/IT School, etc. My Network (Recommendations from friends, colleagues etc.) Please note: Vention will process your personal data to conduct the recruitment process perApplicant Information Clause . Please take a moment to read it and check the boxes before submitting your application. I agree to the processing of my personal data by Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA) per Applicant Information Clause . I agree to receive from Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA), via e-mail, information about Vention news and events. Apply Share this opening Know someone who can be a good fit? Facebook LinkedIn Mail X (formerly Twitter) Interested in working with us? View our job openings. #J-18808-Ljbffr
8+ years of experience in account management, client services, or customer success, withat least 3 years in a leadership role Proven ability to lead and inspire a high-performing team Strong relationship-building and communication skills, with a track record of managing keyaccounts Demonstrated success in growing client relationships and driving revenue throughupselling and cross-selling Ability to work effectively in a fast-paced environment and manage multiple priorities Experience in the software development or IT consulting industry is highly desirable Strong analytical skills with the ability to leverage data to drive decisions Bachelor's degree in business, marketing, or a related field; an advanced degree is a plus About us At Vention, we assemble senior-level, dedicated teams of developers to help fast-growing startups and innovative enterprises drive impact and achieve their goals. We’ve delivered solutions across multiple domains, including fintech, proptech, adtech, healthtech, e-commerce, and more. Our culture is rooted in the belief that ongoing growth benefits employees and the company alike. Because of that, we offer: Personalized career development: An individualized approach to career development, tailoring growth plans to every role Cross-departmental collaboration: Work with diverse teams for a holistic understanding of the tech industry Access to corporate soft skills development & training: Attend engaging webinars and courses to nurture your skills And that's not all! We also offer: 100% health insurance (including family plans), dental and vision coverage, and FSA/HSA options 401(k) with up to 4% company match 9 company holidays + 2 floating holidays 2 weeks vacation in the first year; accrual rates increase over time 1 week winter break Employee assistance program Insperity marketplace Peloton membership Base Salary: $175,000. On Target Earnings: $350,000 - $400,000 (base + bonuses) Apply for Head of Account Management: CV
Company Website Recruiter Outreach (via LinkedIn, e-mail, etc.) LinkedIn Job Boards Social Media (Instagram, Facebook, etc.) Events (Career fairs, meetups etc.) University/College/IT School, etc. My Network (Recommendations from friends, colleagues etc.) Company Website Recruiter Outreach (via LinkedIn, e-mail, etc.) LinkedIn Job Boards Social Media (Instagram, Facebook, etc.) Events (Career fairs, meetups etc.) University/College/IT School, etc. My Network (Recommendations from friends, colleagues etc.) Please note: Vention will process your personal data to conduct the recruitment process perApplicant Information Clause . Please take a moment to read it and check the boxes before submitting your application. I agree to the processing of my personal data by Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA) per Applicant Information Clause . I agree to receive from Vention Solutions Inc. with its registered office in Ewing (New Jersey, USA), via e-mail, information about Vention news and events. Apply Share this opening Know someone who can be a good fit? Facebook LinkedIn Mail X (formerly Twitter) Interested in working with us? View our job openings. #J-18808-Ljbffr