HCA Healthcare
Patient Logistics Specialist
at
HCA Healthcare
We are looking for a dedicated Patient Logistics Specialist to be part of our team. Every role impacts patients’ lives, and this position offers an opportunity to make a difference.
Job Summary And Qualifications What you will do in this role:
Respond to phone calls with a sense of urgency and demonstrate good customer service skills
Gather initial information required to open new case/call(s) and prepare clinical information/packet for clinicians to assess and advance patient care
Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs
Help locate available resources and coordinate information to support patient disposition and admissions to appropriate unit/facility
Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions
Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications
Provide updates to customers on status of patient case(s), i.e., assessment status and bed placement requests
Assist in scheduling and prioritizing discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services
What qualifications you will need:
Associate degree or higher preferred
Prefer experience in an acute care setting (e.g., Hospital Unit Secretary); highly preferred experience in an ED
Prefer an understanding of how patient populations move through a hospital setting and healthcare organizations
Prefer experience in Behavioral Health (e.g., Behavioral Health Tech)
Possess good communication skills, verbal and written
Possess good organizational skills and able to act on multiple tasks
Proficient and understand medical terminology
Scheduling Requirements
12‑hour shifts – required
Flexibility in scheduling – required
Rotating weekends – required
Holiday shifts – required
Location Must live within 60 miles of a Patient Logistics Center Facility – PLC locations include: Richmond, VA 23225; Jacksonville, FL 32216; Tamarac, FL 33321; Plano, TX 75075; or Denver, CO 80237.
Benefits Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income
Equal Opportunity Employment We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Process The Talent Acquisition team is reviewing applications for this opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
#J-18808-Ljbffr
at
HCA Healthcare
We are looking for a dedicated Patient Logistics Specialist to be part of our team. Every role impacts patients’ lives, and this position offers an opportunity to make a difference.
Job Summary And Qualifications What you will do in this role:
Respond to phone calls with a sense of urgency and demonstrate good customer service skills
Gather initial information required to open new case/call(s) and prepare clinical information/packet for clinicians to assess and advance patient care
Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs
Help locate available resources and coordinate information to support patient disposition and admissions to appropriate unit/facility
Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions
Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications
Provide updates to customers on status of patient case(s), i.e., assessment status and bed placement requests
Assist in scheduling and prioritizing discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services
What qualifications you will need:
Associate degree or higher preferred
Prefer experience in an acute care setting (e.g., Hospital Unit Secretary); highly preferred experience in an ED
Prefer an understanding of how patient populations move through a hospital setting and healthcare organizations
Prefer experience in Behavioral Health (e.g., Behavioral Health Tech)
Possess good communication skills, verbal and written
Possess good organizational skills and able to act on multiple tasks
Proficient and understand medical terminology
Scheduling Requirements
12‑hour shifts – required
Flexibility in scheduling – required
Rotating weekends – required
Holiday shifts – required
Location Must live within 60 miles of a Patient Logistics Center Facility – PLC locations include: Richmond, VA 23225; Jacksonville, FL 32216; Tamarac, FL 33321; Plano, TX 75075; or Denver, CO 80237.
Benefits Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income
Equal Opportunity Employment We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Process The Talent Acquisition team is reviewing applications for this opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
#J-18808-Ljbffr