H&R Block
About the Role
Seasonal Client Service Professional/Receptionist at H&R Block.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suit‑ed tax professional for their needs.
- Schedule clients how they would like to be scheduled.
- Help to ensure all client needs have been met during service both in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work flexible schedule and/or in multiple locations.
- Sales/marketing experience.
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficient with the ability to use Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
Pay Range
$11.00 - $27.00/Hr.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.