Charter Solutions
The Jira Administrator is responsible for the execution of standards and guidelines that drive the design of technology solutions including implementing solutions requiring integration of multiple platforms, operating systems, servers and applications across the enterprise.
Performs analysis and evaluation of customer technical and analytical requirements. Plans, develops, tests and documents systems and provides follow up to ensure success of the environment. Responsible as a technical resource in at least one critical service or technology and applies knowledge in at least one area.
Responsibilities
Conducts detailed analysis and study of customer requirements for new or existing projects to determine feasibility, cost and time required, and compatibility with current systems and hardware capabilities.
Develops and documents the framework for integration and implementation for changes to technical standards.
Develops moderate to complex infrastructure interactions to ensure the security, stability, recoverability, and access to systems and information.
Participates in cross-functional initiatives on the development and implementation of enterprise-wide major installations, upgrades and process changes.
Facilitates knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams.
Provides technical guidance to others as appropriate.
Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise architecture needs.
Performs systems support activities and may include required participation in an on-call rotation for support of systems outside of normal business hours.
Participates in structured cross-functional processes including architecture, change, risk, resiliency, incident, problem, CMDB, and asset management.
Nice to Have Advanced knowledge of multiple business areas.
Required Skills and Experiences
6+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Microsoft Certified Azure Fundamentals (AZ-900) or higher
Amazon AWS Cloud Practitioner or higher
Demonstrated knowledge of infrastructure design, implementation, administration, planning, developing Demonstrated knowledge of technical, business, and industry.
Strong oral and written communication and presentation skills.
Strong human relations skills to effectively interact with leadership and management, peers, business partners and vendors.
Skilled at systems, creative, critical and analytical thinking, decision making and problem solving.
Demonstrated understanding of the standards and deliverables to ensure integrity of the systems engineering process.
Knowledge of internal area applications.
Demonstrated skills at hands‑on communication, collaboration and leadership.
Skilled at influencing and motivating individuals and teams.
Role Specific Functions
System Administration
Install, upgrade, and maintain Jira software and plugins.
Configure workflows, screens, fields, permissions, and notifications.
Manage dashboards, filters, and reports for teams.
Perform regular audits and ensure compliance with security standards.
Support project owners with access requests and permissions.
Customization & Optimization
Design and implement custom workflows and automation rules.
Evaluate and configure Jira add-ons and integrations (e.g., Confluence, Bitbucket).
Optimize system performance and troubleshoot issues.
Governance & Support
Maintain documentation for processes and configurations.
Provide training and guidance to project teams.
Support incident resolution and manage Service Desk tickets.
Technical Skills
Strong knowledge of Jira administration and Atlassian suite.
Familiarity with JQL, APIs, webhooks, and scripting tools.
Understanding of Agile methodologies (Scrum, Kanban).
Experience with integrations (Team Dynamix, ServiceNow, CI/CD tools).
Local, Minnesota candidates only
No 3rd parties please!
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
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Performs analysis and evaluation of customer technical and analytical requirements. Plans, develops, tests and documents systems and provides follow up to ensure success of the environment. Responsible as a technical resource in at least one critical service or technology and applies knowledge in at least one area.
Responsibilities
Conducts detailed analysis and study of customer requirements for new or existing projects to determine feasibility, cost and time required, and compatibility with current systems and hardware capabilities.
Develops and documents the framework for integration and implementation for changes to technical standards.
Develops moderate to complex infrastructure interactions to ensure the security, stability, recoverability, and access to systems and information.
Participates in cross-functional initiatives on the development and implementation of enterprise-wide major installations, upgrades and process changes.
Facilitates knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams.
Provides technical guidance to others as appropriate.
Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise architecture needs.
Performs systems support activities and may include required participation in an on-call rotation for support of systems outside of normal business hours.
Participates in structured cross-functional processes including architecture, change, risk, resiliency, incident, problem, CMDB, and asset management.
Nice to Have Advanced knowledge of multiple business areas.
Required Skills and Experiences
6+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Microsoft Certified Azure Fundamentals (AZ-900) or higher
Amazon AWS Cloud Practitioner or higher
Demonstrated knowledge of infrastructure design, implementation, administration, planning, developing Demonstrated knowledge of technical, business, and industry.
Strong oral and written communication and presentation skills.
Strong human relations skills to effectively interact with leadership and management, peers, business partners and vendors.
Skilled at systems, creative, critical and analytical thinking, decision making and problem solving.
Demonstrated understanding of the standards and deliverables to ensure integrity of the systems engineering process.
Knowledge of internal area applications.
Demonstrated skills at hands‑on communication, collaboration and leadership.
Skilled at influencing and motivating individuals and teams.
Role Specific Functions
System Administration
Install, upgrade, and maintain Jira software and plugins.
Configure workflows, screens, fields, permissions, and notifications.
Manage dashboards, filters, and reports for teams.
Perform regular audits and ensure compliance with security standards.
Support project owners with access requests and permissions.
Customization & Optimization
Design and implement custom workflows and automation rules.
Evaluate and configure Jira add-ons and integrations (e.g., Confluence, Bitbucket).
Optimize system performance and troubleshoot issues.
Governance & Support
Maintain documentation for processes and configurations.
Provide training and guidance to project teams.
Support incident resolution and manage Service Desk tickets.
Technical Skills
Strong knowledge of Jira administration and Atlassian suite.
Familiarity with JQL, APIs, webhooks, and scripting tools.
Understanding of Agile methodologies (Scrum, Kanban).
Experience with integrations (Team Dynamix, ServiceNow, CI/CD tools).
Local, Minnesota candidates only
No 3rd parties please!
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr