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Xometry

Post-Order Experience PM II: Delight Buyers & Faster Delivery

Xometry, Waltham, Massachusetts, United States, 02254

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A technology-driven company is seeking a Product Manager II for the Post-Order Experience in Waltham, Massachusetts. This role focuses on optimizing the customer journey post-order, including managing order tracking, communications, and improving customer satisfaction. Ideal candidates will have 2-5 years of product management experience preferably in B2B settings, and will embrace a data-informed approach to product development. This position offers a hybrid working model. #J-18808-Ljbffr