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Outdoor Supply Hardware

Receiving Manager

Outdoor Supply Hardware, Clayton, California, United States, 94517

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Responsibilities

Exemplify and ensure CNRG’s Mission and Values remain forefront daily

Ensure aggressive customer service is demonstrated as part of store operations to exceed customer expectations

Checking incoming merchandise against invoices or orders to spot quantity discrepancies and damaged goods. Inspect the quality and condition of the merchandise

Accurate data entry/scanning of merchandise received into the store receiving portion of the inventory control system

Processing returned and damaged goods (RGAs) in a timely manner and according to company policy

Moving merchandise onto the sales floor or staging in the receiving area for pick-up by sales associates

Preparing freight to be shipped

Ability to maintain a positive customer service attitude when dealing with customers, vendors, or associates

Ability to accurately determine the difference between similar products

Ability to develop and maintain positive working relationships with customers, vendors and associates

Assists with register operation and aggressive customer service when needed

Must be educated in the following areas in the store to include but are not limited to receiving, inside and outside forklifts and register

Maintains an organized receiving area as well as RGA area

Responsible for keeping work area clean and organized.

Teach/train/develop and monitor any associates assigned to the area/dept.

Other functions as assigned by her/his supervisor.

Safety & Loss Prevention

Possess working knowledge of company and store security measures

Understand common techniques employed by shoplifters or others seeking to defraud the company and remain vigilant about observing questionable activity and reporting it to management

Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings

Work safe and practice all CNRG safety policies 100%

Maintain a secure retail environment, actively working to minimize loss and protect company inventory

Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative

Qualifications Must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates in person and on the telephone. Must be customer service-oriented and team oriented. Must have excellent organizational skills and be able to effectively manage multiple tasks simultaneously. A successful receiver must be able to distinguish between similar products, accurately count product and input data accurately into the store-inventory control system. Must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Must be able to learn to use a computer, fax machine, scanner, copier, etc. to complete assigned tasks. Must be able to work a flexible schedule including weekends, evenings and holidays.

Benefits

All levels of employment enjoy our fantastic employee discount

401k with employer match

Employee Assistance Program

Part-Time benefits include Paid Sick Time, Vision, Dental, Critical Illness, and an Accident plan

Full-Time benefits include the additional benefits of Paid Sick Time, Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

CNRG complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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