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Central Network Retail Group, LLC (CNRG)

Team Leader

Central Network Retail Group, LLC (CNRG), Sumner, Washington, United States, 98390

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Overview Summary: The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage his/her time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines.

Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news

Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations

Supervising other associates as assigned

Maintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the same

Providing appropriate solutions to customers questions

Keeping up-to-date on all current programs, company procedures, and communicating them to all team players

Properly coordinating merchandise orders to keep up with sales trends and customer demands

Completing cycle counts in a timely manner and reconciling any inventory discrepancies

Demonstrating leadership and adhering to CNRG’s Mission, Vision, and Values

Training all incoming new associates in product knowledge, selling skills, and customer service

Maintaining the appearance of the sales floor and stock areas to include stocking product

Creating merchandise displays to improve sales and ease of shopping

Working with other associates in order to complete tasks and achieve budgeted goals

Cleaning the store and exterior areas of the facility

Helping identify and correct safety problems or hazards

Completing price shops and price changes in a timely manner

Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk

Other functions as assigned by his/her supervisor

Successful Team Leader Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.

Qualifications Additional notes: The following physical and certification requirements may apply to this role: able to climb ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk. Must be able to work a flexible schedule including weekends, evenings, and holidays.

Benefits

All levels of employment enjoy our fantastic employee discount

401k with employer match

Employee Assistance Program

Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan

Full-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

Pay range: $23.00 - $30.39 per hour

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

Senior-level and Employment Type

Seniority level: Mid-Senior level

Employment type: Full-time

Job function and Industries

Job function: Information Technology

Industries: Retail

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