Director, Enterprise Customer Success & AI Enablement

A leading software marketplace in Chicago seeks a Director of Customer Success to lead efforts in customer engagement and retention. This role requires a seasoned professional with extensive experience in B2B SaaS, ideally with a track record of managing large teams and portfolios. Focus on utilizing AI tools and operational excellence to enhance customer experience and drive value. The position involves collaborating with multiple teams to improve customer outcomes through data-driven strategies. #J-18808-Ljbffr