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lululemon

Product Operations Lead | Boston Prudential Center

lululemon, Boston, Massachusetts, us, 02298

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Product Operations Lead | Boston Prudential Center

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lululemon

lululemon is an innovative performance apparel company focused on yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We care about equitable, inclusive, growth-focused environments and positive change in our communities.

Job Summary The Product Operations Lead is part of the store leadership team and is responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee back‑of‑house (BOH) product operations, and ensure the floor and BOH are stocked and well‑organized. They provide input on performance evaluations, hiring decisions, act as Supervisor on Duty (SOD), and deliver a world‑class guest experience when on the floor.

Core Responsibilities

Collaborate with store leadership to bring product strategy to life.

Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.

Ensure execution of product actions (e.g., pull backs, consolidations, repricing).

Engage team members in inventory management by creating a fun and productive atmosphere.

Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability.

Review and interpret daily business data and metrics to inform actions, such as analyzing product sell‑through data to provide recommendations to store leadership.

Participate in the store’s hiring process—including recruitment, selection, onboarding, and training.

Address team member performance and support their ongoing learning and development through direct feedback, coaching, and recognition.

Contribute to a respectful and inclusive team environment by establishing supportive working relationships.

When serving as Supervisor on Duty during store open hours, lead from the floor to ensure every guest receives technical product education and a world‑class experience.

Eligibility & Requirements

Must be legally authorized to work in the country where the store is located.

Must have the ability to travel to the assigned store with reliable transportation.

1 year of work experience; some experience with inventory management, product or visual merchandising, stocking, or planning and logistics.

Experience in leading, mentoring, delegating, or process implementation with others.

Preferred: High school diploma/GED or above; retail, sales, distribution center, or warehouse operations experience; food safety or liquor service certification for experiential stores.

Schedule / Availability

Work schedule varies based on store needs.

Shifts can include mornings, afternoons, evenings, weekends, holidays, early mornings, late nights, or overnights during peak times.

Work Context

Move through the store, often in front of the house with bright lights and loud music, or in the back of the house with no windows or natural light.

Work with a team frequently, sometimes independently, using a computer or other technical devices.

Occasional movement of boxes up to 30 lbs (13.6 kg) or use of ladders to reach materials.

For experiential stores with food or beverage service only: may involve industrial kitchen equipment and exposure to heat.

Values & Qualities

Inclusion & Diversity: Creates/supports an inclusive environment.

Integrity: Behaves honestly, fairly, and ethically.

Adaptability/Agility: Navigates uncertainty and changes quickly.

Leadership: Leads and inspires others; motivates, empowers, develops.

Collaboration & Teamwork: Works productively with others; seeks connections and diverse perspectives.

Decision Making/Problem Solving: Identifies opportunities, evaluates alternatives, makes timely decisions.

Planning & Organizing: Plans and organizes work efficiently to align with priorities.

Interactive Communication: Conveys information effectively.

Compensation & Benefits Base Pay Range:

$24.00 - $27.61/hour (subject to local minimum wage)

Target Bonus:

$2.00/hour

Total Target Base Pay Range:

$26.00 - $29.61/hour

lululemon’s compensation focuses on a pay‑for‑performance philosophy. Employees are eligible for a competitive bonus program, subject to program eligibility requirements.

Benefits include:

Extended health and dental benefits, and mental health plans

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top‑up

Development course offerings

People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these at any time without advance notice.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Retail

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