Beth Israel Lahey Health
Network Engineer - Milton - Hybrid
Beth Israel Lahey Health, Boston, Massachusetts, us, 02298
Join to apply for the
Network Engineer - Milton - Hybrid
role at
Beth Israel Lahey Health
This is a full-time position to support the Milton area of BILH, offering a Hybrid work schedule. Under the direction of the Manager, IT Infrastructure, the Network Engineer will support network activities in a multi‑vendor, multi‑platform environment. The role involves daily technical support of BILH computing networks, installation, maintenance, and tuning of network software and hardware. The engineer consults with the Manager, IT Infrastructure on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.
Job Description Essential duties & responsibilities include but are not limited to:
Network Services
Participate in Change Management and Root Cause Analysis meetings as directed.
Document all required activities in the BILH IT ticketing system.
Install, configure, and support routers, switches, and wireless access points.
Install, configure, and support vendor management applications for routers, switches, wireless access points, circuit monitoring, and configuration management.
Install, configure, and support appliances for DHCP and DNS services.
Provide detailed network diagrams using Microsoft Visio.
Update databases for circuit IDs, pictures, and IP addressing.
Maintain or update network equipment images and configurations.
Prepare monthly reports for IT management on all relevant concerns.
Participate in the development of standards of practice for physical layout of infrastructure wiring, networking products, and protocol compliance.
Participate in the development of disaster recovery practices for all network equipment device types.
Update the department web page dealing with issues of importance to Network Services personnel.
Monitor the computer network and recommend resolutions to concerns.
May be called to work off hours, weekends, and holidays to provide technical support.
Network Engineer Specific
Respond to user complaints and research problems associated with the organization’s network.
Maintain inventory of necessary cables and parts routinely needed for daily operation.
Maintain hardware backups for critical network equipment.
Maintain serial numbers for network equipment requiring service contracts.
Maintain licenses for network equipment requiring special licensing.
Provide administrative and technical support for DNS and DHCP services.
Assist senior staff and management with network design activities.
Assist in documenting disaster recovery practices for all network equipment device types.
Provide first‑level on‑call support on a rotating basis.
Additional responsibilities as assigned by the Manager, IT Infrastructure.
Competencies
Decision Making: Ability to make decisions guided by precedents, policies, and objectives.
Problem Solving: Ability to address complex, varied, and non‑recurring problems using innovative techniques.
Independence of Action: Ability to set goals and determine how to accomplish results with some guidance.
Written Communications: Ability to summarize and communicate complex information in varied written formats.
Oral Communications: Ability to comprehend and communicate complex verbal information in English.
Knowledge: Ability to demonstrate in-depth knowledge and apply it in complex situations.
Team Work: Ability to lead small projects or work groups, fostering collaboration and workflow improvement.
Customer Service: Ability to provide high levels of service and training, resolving issues promptly and respectfully.
Education Associate’s degree in M.I.S., Computer Science, Engineering, or a related field is preferred but not required.
Licensure, Certification & Registration Cisco Certified Network Associate (CCNA) is preferred but not required.
Experience Three (3) years of Data Communications experience providing secure LAN/WAN and wireless services, with direct experience configuring and supporting Cisco and Brocade equipment. Demonstrated competency with technologies such as Switching, Routing, 802.11b/g/a/n, Local and Metropolitan Ethernet, DHCP/DNS. Familiarity with protocols: IP, EIGRP, OSPF, BGP, SNMP, Telnet, TFTP, FTP, SFLOW, NETFLOW, and WCCP.
Skills, Knowledge & Abilities
Experience installing and configuring network hardware:
Layer 2/3 Switches
Routers
Wireless Network Devices
Experience supporting a cabling infrastructure (Cat5E & 6, riser cable, patch panels, fiber optics).
Experience supporting and maintaining IP numbering schemes.
Experience with CiscoWorks, Brocade Network Advisor, and other network monitoring applications such as Intermapper.
Familiarity with deploying and adminstrating DHCP and DNS services.
Familiarity with supporting DWDM.
Familiarity with a high‑speed multi‑homed ISP environment.
Excellent written, verbal, presentation, and organizational skills.
Pay Range $89,440.00 USD – $116,480.00 USD (annual base salary range). Actual compensation may vary based on seniority, education, training, experience, certifications, location, responsibilities, and other permissible factors.
As a health care organization, we require that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Information Technology
Industries: Hospitals and Health Care
#J-18808-Ljbffr
Network Engineer - Milton - Hybrid
role at
Beth Israel Lahey Health
This is a full-time position to support the Milton area of BILH, offering a Hybrid work schedule. Under the direction of the Manager, IT Infrastructure, the Network Engineer will support network activities in a multi‑vendor, multi‑platform environment. The role involves daily technical support of BILH computing networks, installation, maintenance, and tuning of network software and hardware. The engineer consults with the Manager, IT Infrastructure on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.
Job Description Essential duties & responsibilities include but are not limited to:
Network Services
Participate in Change Management and Root Cause Analysis meetings as directed.
Document all required activities in the BILH IT ticketing system.
Install, configure, and support routers, switches, and wireless access points.
Install, configure, and support vendor management applications for routers, switches, wireless access points, circuit monitoring, and configuration management.
Install, configure, and support appliances for DHCP and DNS services.
Provide detailed network diagrams using Microsoft Visio.
Update databases for circuit IDs, pictures, and IP addressing.
Maintain or update network equipment images and configurations.
Prepare monthly reports for IT management on all relevant concerns.
Participate in the development of standards of practice for physical layout of infrastructure wiring, networking products, and protocol compliance.
Participate in the development of disaster recovery practices for all network equipment device types.
Update the department web page dealing with issues of importance to Network Services personnel.
Monitor the computer network and recommend resolutions to concerns.
May be called to work off hours, weekends, and holidays to provide technical support.
Network Engineer Specific
Respond to user complaints and research problems associated with the organization’s network.
Maintain inventory of necessary cables and parts routinely needed for daily operation.
Maintain hardware backups for critical network equipment.
Maintain serial numbers for network equipment requiring service contracts.
Maintain licenses for network equipment requiring special licensing.
Provide administrative and technical support for DNS and DHCP services.
Assist senior staff and management with network design activities.
Assist in documenting disaster recovery practices for all network equipment device types.
Provide first‑level on‑call support on a rotating basis.
Additional responsibilities as assigned by the Manager, IT Infrastructure.
Competencies
Decision Making: Ability to make decisions guided by precedents, policies, and objectives.
Problem Solving: Ability to address complex, varied, and non‑recurring problems using innovative techniques.
Independence of Action: Ability to set goals and determine how to accomplish results with some guidance.
Written Communications: Ability to summarize and communicate complex information in varied written formats.
Oral Communications: Ability to comprehend and communicate complex verbal information in English.
Knowledge: Ability to demonstrate in-depth knowledge and apply it in complex situations.
Team Work: Ability to lead small projects or work groups, fostering collaboration and workflow improvement.
Customer Service: Ability to provide high levels of service and training, resolving issues promptly and respectfully.
Education Associate’s degree in M.I.S., Computer Science, Engineering, or a related field is preferred but not required.
Licensure, Certification & Registration Cisco Certified Network Associate (CCNA) is preferred but not required.
Experience Three (3) years of Data Communications experience providing secure LAN/WAN and wireless services, with direct experience configuring and supporting Cisco and Brocade equipment. Demonstrated competency with technologies such as Switching, Routing, 802.11b/g/a/n, Local and Metropolitan Ethernet, DHCP/DNS. Familiarity with protocols: IP, EIGRP, OSPF, BGP, SNMP, Telnet, TFTP, FTP, SFLOW, NETFLOW, and WCCP.
Skills, Knowledge & Abilities
Experience installing and configuring network hardware:
Layer 2/3 Switches
Routers
Wireless Network Devices
Experience supporting a cabling infrastructure (Cat5E & 6, riser cable, patch panels, fiber optics).
Experience supporting and maintaining IP numbering schemes.
Experience with CiscoWorks, Brocade Network Advisor, and other network monitoring applications such as Intermapper.
Familiarity with deploying and adminstrating DHCP and DNS services.
Familiarity with supporting DWDM.
Familiarity with a high‑speed multi‑homed ISP environment.
Excellent written, verbal, presentation, and organizational skills.
Pay Range $89,440.00 USD – $116,480.00 USD (annual base salary range). Actual compensation may vary based on seniority, education, training, experience, certifications, location, responsibilities, and other permissible factors.
As a health care organization, we require that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Information Technology
Industries: Hospitals and Health Care
#J-18808-Ljbffr