BD (Tissuemed Ltd)
Tools Administrator - Atlassian
BD (Tissuemed Ltd), San Diego, California, United States, 92189
Tools Administrator - Atlassian
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BD (Tissuemed Ltd)
We are seeking a highly motivated, detail-oriented, and proactive Tool Administrator to support the configuration, maintenance, and user support of the Atlassian cloud product suite (Jira, Confluence, etc.) and related tools. This entry‑level role is ideal for someone eager to grow their expertise in tool administration, automation, and agile practices. The successful candidate will work closely with senior administrators and cross‑functional teams to ensure tools are effectively supporting business needs.
Responsibilities
Tool Support & Maintenance: Assist in configuring and maintaining Jira, Confluence, and Jira Service Management under mentorship from senior staff.
User Support: Handle service tickets for access, issue investigation, and basic configuration requests with a customer‑centric perspective.
Documentation & Training: Contribute to clear, accurate documentation and training materials to support end users and internal processes.
Automation & Integration: Build, implement, and support basic automation and integrations between Atlassian tools and other platforms (e.g., Microsoft Teams, Aha!, GitHub).
Collaboration: Engage with multi‑functional teams and enterprise administrators to understand tool usage and contribute to improvement initiatives.
Skills And Proficiencies
Basic understanding of Jira and Confluence cloud administration.
Ability to learn technical concepts quickly and effectively.
Familiarity with agile methodologies and project tracking tools.
Problem‑solving approach and attention to detail.
Ability to follow detailed procedures and contribute to process improvements.
Qualifications And Experience
University degree in computer science, information systems, or related field or equivalent experience.
Experience with Atlassian tools or similar platforms.
Exposure to scripting or REST APIs is a plus.
Atlassian certification ACP‑120 preferred, but not required.
Experience with Aha!, GitHub, or Salesforce is a bonus.
Salary Range $70,200.00 - $115,800.00 USD Annual
EEO Statement Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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at
BD (Tissuemed Ltd)
We are seeking a highly motivated, detail-oriented, and proactive Tool Administrator to support the configuration, maintenance, and user support of the Atlassian cloud product suite (Jira, Confluence, etc.) and related tools. This entry‑level role is ideal for someone eager to grow their expertise in tool administration, automation, and agile practices. The successful candidate will work closely with senior administrators and cross‑functional teams to ensure tools are effectively supporting business needs.
Responsibilities
Tool Support & Maintenance: Assist in configuring and maintaining Jira, Confluence, and Jira Service Management under mentorship from senior staff.
User Support: Handle service tickets for access, issue investigation, and basic configuration requests with a customer‑centric perspective.
Documentation & Training: Contribute to clear, accurate documentation and training materials to support end users and internal processes.
Automation & Integration: Build, implement, and support basic automation and integrations between Atlassian tools and other platforms (e.g., Microsoft Teams, Aha!, GitHub).
Collaboration: Engage with multi‑functional teams and enterprise administrators to understand tool usage and contribute to improvement initiatives.
Skills And Proficiencies
Basic understanding of Jira and Confluence cloud administration.
Ability to learn technical concepts quickly and effectively.
Familiarity with agile methodologies and project tracking tools.
Problem‑solving approach and attention to detail.
Ability to follow detailed procedures and contribute to process improvements.
Qualifications And Experience
University degree in computer science, information systems, or related field or equivalent experience.
Experience with Atlassian tools or similar platforms.
Exposure to scripting or REST APIs is a plus.
Atlassian certification ACP‑120 preferred, but not required.
Experience with Aha!, GitHub, or Salesforce is a bonus.
Salary Range $70,200.00 - $115,800.00 USD Annual
EEO Statement Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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