Overseas Adventure Travel
Head of Enterprise Change Management
Overseas Adventure Travel, Boston, Massachusetts, us, 02298
Job Title:
Head of Enterprise Change Management Reports To:
Chief Executive Officer (CEO) Department:
Enterprise Transformation
Overview We are seeking a strategic and dynamic Head of Enterprise Change Management to drive adoption and engagement for large-scale, cross-functional initiatives that span our entire organization. This role will be instrumental in ensuring that transformational efforts—such as the adoption of AI, rollout of new customer-facing technologies, internal process and cultural changes, and implementation of agile methodologies—are embraced, understood, and sustained across all levels of the company.
Key Responsibilities
Strategic Change Leadership Lead change management efforts for enterprise-wide initiatives, ensuring alignment with business goals and employee needs. Partner with the Executive Operating Group and senior business leaders to define change strategies and success metrics. Assess the organization’s change management needs and build a team that will support your change management strategy across the business.
Communication & Engagement Develop and execute communication plans that clearly articulate the value and impact of changes. Create excitement and momentum around new initiatives through storytelling, campaigns, and internal branding.
Training & Enablement Design and deliver customized training programs to support adoption and capability building. Collaborate with People & Culture to integrate change-related training into existing frameworks.
Measurement & Feedback Establish KPIs and feedback loops to monitor adoption, identify resistance, and adjust strategies accordingly. Provide regular reporting to executive stakeholders on progress, risks, and opportunities.
Cross-Functional Collaboration Serve as a liaison between executive sponsors and business units to ensure seamless execution and employee readiness. Facilitate workshops, listening sessions, and stakeholder interviews to surface insights and inform planning.
Qualifications
At least five years of proven experience leading change management for complex, enterprise-wide initiatives and at least ten years of business leadership experience.
Bachelor’s degree in Organizational Development, Communications, Business, or related field; Master’s preferred.
Strong understanding of organizational behavior, communication strategy, and adult learning principles.
Exceptional written and verbal communication skills.
Ability to influence and build relationships across all levels of the organization.
Experience with tools like Prosci ADKAR, Kotter’s 8-Step Process, or similar frameworks; Change Management Certification through Prosci, Kotter or the like preferred.
50% Discount on GCC trips
Robust healthcare benefits, including medical, dental, vision, and flex spending accounts
401k Retirement Savings account, with company match
Generous Paid time off (PTO)
Paid holidays throughout the year
Early release summer Fridays
Company-paid life insurance
Paid short- and long-term disability insurance
Discounted auto and renters’ insurance
Volunteer and philanthropy opportunities to give back in Boston and where we travel
Casual dress code every day
About Us Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
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Head of Enterprise Change Management Reports To:
Chief Executive Officer (CEO) Department:
Enterprise Transformation
Overview We are seeking a strategic and dynamic Head of Enterprise Change Management to drive adoption and engagement for large-scale, cross-functional initiatives that span our entire organization. This role will be instrumental in ensuring that transformational efforts—such as the adoption of AI, rollout of new customer-facing technologies, internal process and cultural changes, and implementation of agile methodologies—are embraced, understood, and sustained across all levels of the company.
Key Responsibilities
Strategic Change Leadership Lead change management efforts for enterprise-wide initiatives, ensuring alignment with business goals and employee needs. Partner with the Executive Operating Group and senior business leaders to define change strategies and success metrics. Assess the organization’s change management needs and build a team that will support your change management strategy across the business.
Communication & Engagement Develop and execute communication plans that clearly articulate the value and impact of changes. Create excitement and momentum around new initiatives through storytelling, campaigns, and internal branding.
Training & Enablement Design and deliver customized training programs to support adoption and capability building. Collaborate with People & Culture to integrate change-related training into existing frameworks.
Measurement & Feedback Establish KPIs and feedback loops to monitor adoption, identify resistance, and adjust strategies accordingly. Provide regular reporting to executive stakeholders on progress, risks, and opportunities.
Cross-Functional Collaboration Serve as a liaison between executive sponsors and business units to ensure seamless execution and employee readiness. Facilitate workshops, listening sessions, and stakeholder interviews to surface insights and inform planning.
Qualifications
At least five years of proven experience leading change management for complex, enterprise-wide initiatives and at least ten years of business leadership experience.
Bachelor’s degree in Organizational Development, Communications, Business, or related field; Master’s preferred.
Strong understanding of organizational behavior, communication strategy, and adult learning principles.
Exceptional written and verbal communication skills.
Ability to influence and build relationships across all levels of the organization.
Experience with tools like Prosci ADKAR, Kotter’s 8-Step Process, or similar frameworks; Change Management Certification through Prosci, Kotter or the like preferred.
50% Discount on GCC trips
Robust healthcare benefits, including medical, dental, vision, and flex spending accounts
401k Retirement Savings account, with company match
Generous Paid time off (PTO)
Paid holidays throughout the year
Early release summer Fridays
Company-paid life insurance
Paid short- and long-term disability insurance
Discounted auto and renters’ insurance
Volunteer and philanthropy opportunities to give back in Boston and where we travel
Casual dress code every day
About Us Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
#J-18808-Ljbffr