B&C Industries is hiring: Customer Service Representative in Lyndhurst

This range is provided by B&C Industries. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $28.00/hr

Direct message the job poster from B&C Industries

B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.

Key Responsibilities

• Respond to customer inquiries via phone or email in a timely and professional manner.
• Troubleshoot and resolve customer complaints and issues.
• Document customer interactions, track issues, and ensure follow-up where necessary.
• Collaborate with other teams to ensure customer satisfaction and issue resolution.
• Process orders, returns, and exchanges as needed.

Qualifications

• Excellent communication skills, with competent writing skills
• Strong organizational skills
• Outstanding written and oral communication skills.
• Proactive mindset and the ability to identify gaps and take initiative.

Why Join Us

• Opportunity to be part of a dynamic and growing company in the packaging supply industry.
• Collaborative and supportive work environment that values innovation and initiative.
• Competitive compensation package and opportunities for professional development and growth.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Packaging and Containers Manufacturing

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