The Salvation Army USA Eastern Territory
Executive Director EastView Independent Senior Living Residence
The Salvation Army USA Eastern Territory, New York, New York, us, 10261
Executive Director – EastView Independent Senior Living Residence
The Executive Director provides overall leadership, management, and strategic oversight for The Salvation Army’s 211-room Active Adult Living Facility located in East Harlem, NY. This role ensures the facility operates efficiently, compassionately, and in alignment with The Salvation Army’s mission to meet human needs in the name of Jesus Christ without discrimination.
Compensation & Benefits
Health, dental, and vision insurance
Life and disability insurance
Generous paid time off
Enrollment in the Salvation Army Pension Plan after one year of employment
Pension plan participation through TDA
Professional development opportunities
Performance-Based Adjustment Salary increases will be considered based on measurable growth in facility occupancy, resident satisfaction, and overall operational performance. As occupancy levels increase and financial sustainability improves, the Executive Director will be eligible for performance-based salary adjustments, as approved by divisional leadership and consistent with Salvation Army compensation policy.
Responsibilities
Provide overall leadership and direction for the facility in accordance with The Salvation Army’s mission, policies, and strategic goals.
Supervise the Director of Operations and ensure effective communication, accountability, and alignment with organizational objectives.
Develop, implement, and monitor annual operating budgets in collaboration with divisional leadership.
Ensure compliance with all applicable federal, state, and local regulations.
Represent the facility to community partners, funders, and local agencies to enhance visibility and collaboration.
Develop and execute marketing strategies to maintain optimal occupancy levels.
Build and sustain referral networks with hospitals, community organizations, senior service agencies, and local churches.
Oversee resident intake and move-in processes to ensure a welcoming experience.
Track occupancy data, analyze trends, and adjust strategies to sustain healthy resident engagement and retention.
Oversee daily operations, including property maintenance, housekeeping, and safety programs.
Coordinate with divisional property and risk management teams to ensure safety, compliance and asset management.
Supervise catering and food service operations, maintaining high standards for quality, nutrition, and service.
Manage vendor and service contracts to ensure efficiency and value.
Collaborate closely with local Salvation Army Corps Officers (Pastors) to integrate spiritual care and community engagement opportunities within the residence.
Promote a warm, inclusive, vibrant community atmosphere that supports resident engagement, well-being, and spiritual enrichment.
Recruit, develop, and evaluate staff in accordance with The Salvation Army’s HR policies and Christian values.
Foster a culture of respect, teamwork, and mission-centered service.
Provide regular feedback, coaching, and professional development opportunities for staff.
Qualifications
Bachelor’s Degree in Business Administration, Hospitality Management, Gerontology, Human Services, or a related field required.
Master’s degree preferred.
Minimum of 5 years of progressive leadership experience in senior living, housing, hospitality, or nonprofit management.
Demonstrated success in marketing, occupancy management, budgeting, and team leadership.
Strong leadership and organizational management skills.
Excellent communication, interpersonal, and public relations abilities.
Proven track record of occupancy growth and retention.
Financial acumen and experience managing budgets and facilities.
Sensitivity to the needs of older adults and diverse populations.
Commitment to The Salvation Army’s mission and values.
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Compensation & Benefits
Health, dental, and vision insurance
Life and disability insurance
Generous paid time off
Enrollment in the Salvation Army Pension Plan after one year of employment
Pension plan participation through TDA
Professional development opportunities
Performance-Based Adjustment Salary increases will be considered based on measurable growth in facility occupancy, resident satisfaction, and overall operational performance. As occupancy levels increase and financial sustainability improves, the Executive Director will be eligible for performance-based salary adjustments, as approved by divisional leadership and consistent with Salvation Army compensation policy.
Responsibilities
Provide overall leadership and direction for the facility in accordance with The Salvation Army’s mission, policies, and strategic goals.
Supervise the Director of Operations and ensure effective communication, accountability, and alignment with organizational objectives.
Develop, implement, and monitor annual operating budgets in collaboration with divisional leadership.
Ensure compliance with all applicable federal, state, and local regulations.
Represent the facility to community partners, funders, and local agencies to enhance visibility and collaboration.
Develop and execute marketing strategies to maintain optimal occupancy levels.
Build and sustain referral networks with hospitals, community organizations, senior service agencies, and local churches.
Oversee resident intake and move-in processes to ensure a welcoming experience.
Track occupancy data, analyze trends, and adjust strategies to sustain healthy resident engagement and retention.
Oversee daily operations, including property maintenance, housekeeping, and safety programs.
Coordinate with divisional property and risk management teams to ensure safety, compliance and asset management.
Supervise catering and food service operations, maintaining high standards for quality, nutrition, and service.
Manage vendor and service contracts to ensure efficiency and value.
Collaborate closely with local Salvation Army Corps Officers (Pastors) to integrate spiritual care and community engagement opportunities within the residence.
Promote a warm, inclusive, vibrant community atmosphere that supports resident engagement, well-being, and spiritual enrichment.
Recruit, develop, and evaluate staff in accordance with The Salvation Army’s HR policies and Christian values.
Foster a culture of respect, teamwork, and mission-centered service.
Provide regular feedback, coaching, and professional development opportunities for staff.
Qualifications
Bachelor’s Degree in Business Administration, Hospitality Management, Gerontology, Human Services, or a related field required.
Master’s degree preferred.
Minimum of 5 years of progressive leadership experience in senior living, housing, hospitality, or nonprofit management.
Demonstrated success in marketing, occupancy management, budgeting, and team leadership.
Strong leadership and organizational management skills.
Excellent communication, interpersonal, and public relations abilities.
Proven track record of occupancy growth and retention.
Financial acumen and experience managing budgets and facilities.
Sensitivity to the needs of older adults and diverse populations.
Commitment to The Salvation Army’s mission and values.
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