Desktop Support Analyst | Enterprise IT Helpdesk & Mobile

A leading consulting firm in San Francisco is seeking an experienced Desktop Support Analyst to provide technical phone support for a large law firm client. This role involves maintaining problem resolution, troubleshooting issues with end-user devices, and updating the Help Desk knowledge base. The ideal candidate has at least three years of experience in a high availability environment and a solid understanding of Windows systems and mobile technologies. #J-18808-Ljbffr