La Jolla Beach & Tennis Club, Inc.
Membership Billing Operations Supervisor
La Jolla Beach & Tennis Club, Inc., San Diego, California, United States, 92189
Membership Billing Operations Supervisor page is loaded## Membership Billing Operations Supervisorlocations:
La Jolla Beach & Tennis Clubtime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100139Join the dynamic and diverse team at **La Jolla Beach & Tennis Club, Inc.**, where tradition meets opportunity. Our family of properties includes the iconic **La Jolla Beach & Tennis Club**, a private oceanfront club with world-class tennis courts and direct beach access; the inviting **La Jolla Shores Hotel**, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed **Marine Room**, celebrated for its fine dining and dramatic surfside views.These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.**What we offer:*** Free daily meal and salad bar* Benefits including: Medical, Dental, Vision, 401K (based on employment status)* Paid vacation, sick, and holiday time* Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!* Property retail shop and hotel discounts* $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club**What we ask:*** Consistently provide professional, attentive, and genuinely friendly service* Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests**Hourly Rate**$26.00**Summary**The Membership Supervisor oversees all aspects of membership billing, payroll, and operational support across key club departments, including the Massage Clinic, Yoga, Fitness, Swim, and Golf programs. This role ensures the integrity of financial and administrative processes, supervises cross-departmental staff operations, and upholds the highest standards of member service and organizational efficiency.
Serving as a vital link between Membership, Finance, and operational departments, this position supports payroll accuracy, billing compliance, and seamless coordination of member-related services and events.
Pay Range: $26 - $27/hr.
Schedule: Tuesday - Saturday 9 am - 5pm# **ESSENTIAL DUTIES AND RESPONSIBILITIES:**Key ResponsibilitiesMembership Billing & Financial Administration•Oversee all membership billing, ACH enrollments, and payment processing through the Club’s CRM (Northstar).•Ensure timely and accurate reconciliation of monthly dues, initiation fees, and event-related member charges.•Serve as the main point of contact for all billing inquiries, ensuring professionalism, confidentiality, and brand-aligned communication.•Manage reconciliation of daily deposits, checks, and account postings in coordination with the Finance team.•Support annual billing audits and maintain compliance with financial control standards.Payroll & Department Oversight•Manage and process payroll for the Massage Clinic, Yoga, Fitness, Swim, and Golf departments.•Ensure payroll accuracy for hourly and commission-based employees, verifying timecards, class schedules, and event pay.•Collaborate with department heads to verify staffing levels and approve time submissions.•Maintain accurate payroll records, schedules, and labor tracking for reporting purposes.•Support HR and Accounting with payroll audits, corrections, and compliance documentation.Team Supervision & Operational Management•Supervise the teams across the Massage Clinic, Yoga, Fitness, Swim, and Golf programs.•Lead scheduling coordination, ensuring coverage for classes, lessons, and member sessions.•Provide direction, coaching, and performance feedback to team members to maintain a high standard of service and professionalism.•Support staff training related to payroll processes, billing accuracy, and membership engagement.•Collaborate with the Director of Membership to ensure team alignment with Club goals and operational standards.Collaboration & Cross-Departmental Support•Partner with Membership, Accounting, and HR to streamline payroll and billing workflows.•Provide financial summaries and staffing reports as needed for budgeting and operational planning.•Assist in organizing and supporting club events, programs, and tournaments when membership or payroll oversight is required.•Serve as a liaison between front-line service teams and Finance to ensure consistency in member experience and administrative precision.Qualifications•Bachelor’s degree in Business Administration, Accounting, or related field preferred.•3–5 years of experience in payroll, billing, or operations, preferably in a private club, resort, or hospitality environment.•Experience supervising multi-departmental teams.•Proficiency with Northstar, Jonas, or similar club management software.•Strong Excel and financial reporting skills.•Exceptional attention to detail, accuracy, and confidentiality.•Excellent leadership, communication, and organizational skills.Core Competencies•Financial Accuracy & Accountability•Payroll Administration & Compliance•Team Leadership & Development•Member Service Excellence•Multi-Department Collaboration•Confidentiality & Professional Integrity**LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**Join our team and enjoy a range of benefits designed to support your well-being and career growth. Our perks include a free daily meal, employee discounts, and comprehensive medical, dental, and vision insurance. We offer career growth opportunities, 401K matching, and paid vacation, sick leave, and holiday time to ensure a balanced and rewarding work experience. Explore exciting opportunities with us and become part of a team that values your success!La Jolla Beach & Tennis Club is a fifth-generation, family-owned and operated company dedicated to the operation of a 21-acre beachside resort. The resort encompasses three properties, including the exclusive 90-room La Jolla Beach & Tennis Club, the 128-room La Jolla Shores Hotel and the award-winning Marine Room restaurant. Resort amenities include 13 championship tennis courts, 5 pickleball courts, a nine-hole Par-3 golf course, two swimming pools, three oceanfront restaurants and cocktail lounges, and one of Southern California’s only private beaches #J-18808-Ljbffr
La Jolla Beach & Tennis Clubtime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100139Join the dynamic and diverse team at **La Jolla Beach & Tennis Club, Inc.**, where tradition meets opportunity. Our family of properties includes the iconic **La Jolla Beach & Tennis Club**, a private oceanfront club with world-class tennis courts and direct beach access; the inviting **La Jolla Shores Hotel**, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed **Marine Room**, celebrated for its fine dining and dramatic surfside views.These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.**What we offer:*** Free daily meal and salad bar* Benefits including: Medical, Dental, Vision, 401K (based on employment status)* Paid vacation, sick, and holiday time* Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!* Property retail shop and hotel discounts* $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club**What we ask:*** Consistently provide professional, attentive, and genuinely friendly service* Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests**Hourly Rate**$26.00**Summary**The Membership Supervisor oversees all aspects of membership billing, payroll, and operational support across key club departments, including the Massage Clinic, Yoga, Fitness, Swim, and Golf programs. This role ensures the integrity of financial and administrative processes, supervises cross-departmental staff operations, and upholds the highest standards of member service and organizational efficiency.
Serving as a vital link between Membership, Finance, and operational departments, this position supports payroll accuracy, billing compliance, and seamless coordination of member-related services and events.
Pay Range: $26 - $27/hr.
Schedule: Tuesday - Saturday 9 am - 5pm# **ESSENTIAL DUTIES AND RESPONSIBILITIES:**Key ResponsibilitiesMembership Billing & Financial Administration•Oversee all membership billing, ACH enrollments, and payment processing through the Club’s CRM (Northstar).•Ensure timely and accurate reconciliation of monthly dues, initiation fees, and event-related member charges.•Serve as the main point of contact for all billing inquiries, ensuring professionalism, confidentiality, and brand-aligned communication.•Manage reconciliation of daily deposits, checks, and account postings in coordination with the Finance team.•Support annual billing audits and maintain compliance with financial control standards.Payroll & Department Oversight•Manage and process payroll for the Massage Clinic, Yoga, Fitness, Swim, and Golf departments.•Ensure payroll accuracy for hourly and commission-based employees, verifying timecards, class schedules, and event pay.•Collaborate with department heads to verify staffing levels and approve time submissions.•Maintain accurate payroll records, schedules, and labor tracking for reporting purposes.•Support HR and Accounting with payroll audits, corrections, and compliance documentation.Team Supervision & Operational Management•Supervise the teams across the Massage Clinic, Yoga, Fitness, Swim, and Golf programs.•Lead scheduling coordination, ensuring coverage for classes, lessons, and member sessions.•Provide direction, coaching, and performance feedback to team members to maintain a high standard of service and professionalism.•Support staff training related to payroll processes, billing accuracy, and membership engagement.•Collaborate with the Director of Membership to ensure team alignment with Club goals and operational standards.Collaboration & Cross-Departmental Support•Partner with Membership, Accounting, and HR to streamline payroll and billing workflows.•Provide financial summaries and staffing reports as needed for budgeting and operational planning.•Assist in organizing and supporting club events, programs, and tournaments when membership or payroll oversight is required.•Serve as a liaison between front-line service teams and Finance to ensure consistency in member experience and administrative precision.Qualifications•Bachelor’s degree in Business Administration, Accounting, or related field preferred.•3–5 years of experience in payroll, billing, or operations, preferably in a private club, resort, or hospitality environment.•Experience supervising multi-departmental teams.•Proficiency with Northstar, Jonas, or similar club management software.•Strong Excel and financial reporting skills.•Exceptional attention to detail, accuracy, and confidentiality.•Excellent leadership, communication, and organizational skills.Core Competencies•Financial Accuracy & Accountability•Payroll Administration & Compliance•Team Leadership & Development•Member Service Excellence•Multi-Department Collaboration•Confidentiality & Professional Integrity**LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**Join our team and enjoy a range of benefits designed to support your well-being and career growth. Our perks include a free daily meal, employee discounts, and comprehensive medical, dental, and vision insurance. We offer career growth opportunities, 401K matching, and paid vacation, sick leave, and holiday time to ensure a balanced and rewarding work experience. Explore exciting opportunities with us and become part of a team that values your success!La Jolla Beach & Tennis Club is a fifth-generation, family-owned and operated company dedicated to the operation of a 21-acre beachside resort. The resort encompasses three properties, including the exclusive 90-room La Jolla Beach & Tennis Club, the 128-room La Jolla Shores Hotel and the award-winning Marine Room restaurant. Resort amenities include 13 championship tennis courts, 5 pickleball courts, a nine-hole Par-3 golf course, two swimming pools, three oceanfront restaurants and cocktail lounges, and one of Southern California’s only private beaches #J-18808-Ljbffr