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Suncoast Skin Solutions

Insurance Verification Specialist - Lutz

Suncoast Skin Solutions, Lutz, Florida, United States, 33549

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Job Posting Title: Insurance Verification Specialist

Job Description Job Summary

Job Summary Full Time: Mon-Fri 8am - 5pm

The insurance verification specialist ensures that patients’ health care benefits cover required procedures. They contact a patient’s insurance company to verify coverage levels and work with individuals to educate them on their benefits information. This is an in-office, full-time days position.

Administrative

Verify insurance information for new patients and referrals

Handle payments for services not covered by insurance

Update insurance information for existing patients

Call to obtain pre-authorization for recommended services and procedures

Explain to patients what their financial responsibilities will be

Inform relevant clinical staff about denials

Answer questions related to billing and insurance

Fill our documentation required for billing

Legal

Maintains confidentiality and documents accurately

Uses appropriate guidelines for releasing patient information

Practices within the scope of education, training and personal capabilities

Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPPA, and CLIA

Communication

Recognizes and respects cultural diversity

Adapts communication to individuals ability to understand

Uses medical terminology appropriately

Treats all patients with compassion, empathy, and mutual respect

Works as a team player

Treats all staff in a professional and respectful manner

Projects a professional manner and image

Consistent attendance and punctuality

Adherence to time clock procedures

Core Competencies

Organized

Punctual

Takes initiative/Proactive

Team Player

Flexible

Calm under pressure

Problem solver/Strategic thinking/Creativity

Analytical skills

Clear and concise communication/Listening skills

Follow through on commitments

Openness to advice and constructive criticism

Strong work ethic

High school diploma, AA degree preferred. Insurance Verification experience preferred, Knowledgeable in computer programs and medical terminology, EMR systems, Communication skills, Customer Service, Detail Oriented Focus, Bilingual ability (English/Spanish) a plus

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