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MuleSoft

Manager/Sr. Manager of Engineering - Omnichannel Inventory

MuleSoft, San Francisco, California, United States, 94199

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The

Omnichannel Inventory (OCI)

team manages a high-scale

Inventory service , which is integral to core Commerce products like Order Management System (OMS), B2C, and B2B. We are looking for an engineering leader who is skilled in creating structure, fostering creativity, and ensuring the long-term well-being and effectiveness of their team.

What You'll Do (Key Responsibilities) You will be responsible for leading and guiding a high-performing,

distributed engineering team

to ensure consistent, high-quality, and on-time delivery. This includes:

People Management:

Hiring, onboarding, professional development, and cultivating a

psychologically safe

and supportive team environment.

Team Leadership:

Clearly articulating the team's vision, aligning goals with departmental/company strategy, acting as the agile scrum coach, and driving the team toward concrete action.

Project Execution:

Planning and overseeing engineering workstreams, managing project processes (tools, methodologies), and removing roadblocks.

Stakeholder Partnership:

Building strong relationships and communicating effectively with engineering teams, peer managers, and

Product Management

to understand customer needs and conceive creative solutions.

Operational Health:

Maintaining system quality and reliability, and participating in the manager on-call rotation.

Required Experience & Skills

3+ years

managing service-based software engineering teams.

1+ years

managing distributed teams.

Experience managing teams operating and maintaining a

web-scale platform

in the cloud (e.g.,

AWS ), including containerized applications (e.g.,

Kubernetes, Docker ).

Technical background (software engineering ( Java or C# ) or systems infrastructure) with a deep understanding of the needs of software engineers.

Exceptional ability to

eliminate ambiguity

and provide clear direction.

Proven skill in establishing effective boundaries and shared context across teams.

Strong focus on

team and self-improvement

and creating opportunities for growth.

Excellent communication and collaboration skills across diverse, distributed groups.

Education: A related

technical degree required .

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