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Salesforce

Manager/Sr. Manager of Engineering - Omnichannel Inventory

Salesforce, San Francisco, California, United States, 94199

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Job Category: Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The

Omnichannel Inventory (OCI)

team manages a high‑scale

Inventory service , integral to core Commerce products like Order Management System (OMS), B2C, and B2B. We are looking for an engineering leader who is skilled in creating structure, fostering creativity, and ensuring the long‑term well‑being and effectiveness of their team.

What You’ll Do (Key Responsibilities)

People Management: Hiring, onboarding, professional development, and cultivating a psychologically safe and supportive team environment.

Team Leadership: Clearly articulating the team's vision, aligning goals, acting as the agile scrum coach, and driving the team toward concrete action.

Project Execution: Planning and overseeing engineering workstreams, managing project processes and tools, and removing roadblocks.

Stakeholder Partnership: Building strong relationships and communicating effectively with engineering teams, peer managers, and Product Management to understand customer needs and conceive creative solutions.

Operational Health: Maintaining system quality and reliability, and participating in the manager on‑call rotation.

Required Experience & Skills

3+ years managing service‑based software engineering teams.

1+ years managing distributed teams.

Experience managing teams operating and maintaining a web‑scale platform in the cloud (e.g., AWS), including containerized applications (e.g., Kubernetes, Docker).

Technical background (software engineering in Java or C#, or systems infrastructure) with a deep understanding of the needs of software engineers.

Exceptional ability to eliminate ambiguity and provide clear direction.

Proven skill in establishing effective boundaries and shared context across teams.

Strong focus on team and self‑improvement and creating opportunities for growth.

Excellent communication and collaboration skills across diverse, distributed groups.

Education: A related technical degree required.

Unleash Your Potential. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best.

Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. For California-based roles, the base salary hiring range for this position is $172,000 to $276,100. For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $253,000.

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