Rush University Medical Center
Admission Registration Specialist 1-21724
Rush University Medical Center, Chicago, Illinois, United States, 60290
Admission Registration Specialist 1-21724
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Admission Registration Specialist 1-21724
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Rush University Medical Center Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Patient Access Work Type: Full Time (FTE 0.9-1.0) Shift: 1 Work Schedule: 8 Hr (8:30 AM - 5:00 PM) Pay Range: $17.63 - $27.77 per hour Summary The Admission Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each visitor. The specialist assists patients with understanding insurance options and collecting financial responsibilities, and performs all functions with courtesy, respect, and advocacy for the patient’s best interests. Required Qualifications High school graduate or equivalent. 0-1 year of experience. Basic understanding of Microsoft Office (Word, PowerPoint, Excel). Excellent communication, customer service, and listing skills. Basic keyboarding skills. Critical thinking, sound judgment, and strong problem‑solving skills. Team‑oriented, open‑minded, flexible, and willing to learn. Strong attention to detail and accuracy. Ability to prioritize and function effectively, efficiently, and accurately in a multi‑tasking, complex, fast‑paced department. Ability to follow oral and written instructions and established procedures. Ability to function independently and manage own time and work tasks. Ability to maintain accuracy and consistency. Ability to maintain confidentiality. Preferred Qualifications Associate’s degree in Accounting or Business Administration. Experience in a hospital, clinic, or health‑care financial service setting. Knowledge of insurance and governmental programs, regulations, and billing processes (Medicare, Medicaid, Social Security Disability, Champus, SSI). Working knowledge of medical terminology and anatomy and physiology. Responsibilities Consistently signs and scans all necessary admission documents (consent, ID, insurance card, MIMS, OBS, COB, etc.). Accurately obtains and interprets patient insurance benefits and communicates them to patients and coworkers. Determines patient financial obligations and communicates this information respectfully. Performs registration functions consistent with federal, state, local, payer, and internal policies, including HIPAA and JACHO. Performs admission notification (NOA) process to secure payment for inpatient stay. Informs patients of hospital revenue cycle policies, discusses financial responsibility, and negotiates acceptable resolution of estimated balances. Responds to or directs telephone inquiries from patients, payers, physicians, and internal staff. Provides excellent customer service and escalation when needed. Collaborates with departments to resolve issues and ensure hospital reimbursement. Maintains knowledge of applicable laws, Rush’s Organizational Integrity Program, and other policies to ensure ethical behavior and HIPAA confidentiality. Attends regular EPIC and related training sessions. Performs other duties as assigned by the supervisor or manager. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Seniority Level : Entry level Employment Type : Full‑time Job Function : Education and Training Industry : Hospitals and Health Care
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Join to apply for the
Admission Registration Specialist 1-21724
role at
Rush University Medical Center Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Patient Access Work Type: Full Time (FTE 0.9-1.0) Shift: 1 Work Schedule: 8 Hr (8:30 AM - 5:00 PM) Pay Range: $17.63 - $27.77 per hour Summary The Admission Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each visitor. The specialist assists patients with understanding insurance options and collecting financial responsibilities, and performs all functions with courtesy, respect, and advocacy for the patient’s best interests. Required Qualifications High school graduate or equivalent. 0-1 year of experience. Basic understanding of Microsoft Office (Word, PowerPoint, Excel). Excellent communication, customer service, and listing skills. Basic keyboarding skills. Critical thinking, sound judgment, and strong problem‑solving skills. Team‑oriented, open‑minded, flexible, and willing to learn. Strong attention to detail and accuracy. Ability to prioritize and function effectively, efficiently, and accurately in a multi‑tasking, complex, fast‑paced department. Ability to follow oral and written instructions and established procedures. Ability to function independently and manage own time and work tasks. Ability to maintain accuracy and consistency. Ability to maintain confidentiality. Preferred Qualifications Associate’s degree in Accounting or Business Administration. Experience in a hospital, clinic, or health‑care financial service setting. Knowledge of insurance and governmental programs, regulations, and billing processes (Medicare, Medicaid, Social Security Disability, Champus, SSI). Working knowledge of medical terminology and anatomy and physiology. Responsibilities Consistently signs and scans all necessary admission documents (consent, ID, insurance card, MIMS, OBS, COB, etc.). Accurately obtains and interprets patient insurance benefits and communicates them to patients and coworkers. Determines patient financial obligations and communicates this information respectfully. Performs registration functions consistent with federal, state, local, payer, and internal policies, including HIPAA and JACHO. Performs admission notification (NOA) process to secure payment for inpatient stay. Informs patients of hospital revenue cycle policies, discusses financial responsibility, and negotiates acceptable resolution of estimated balances. Responds to or directs telephone inquiries from patients, payers, physicians, and internal staff. Provides excellent customer service and escalation when needed. Collaborates with departments to resolve issues and ensure hospital reimbursement. Maintains knowledge of applicable laws, Rush’s Organizational Integrity Program, and other policies to ensure ethical behavior and HIPAA confidentiality. Attends regular EPIC and related training sessions. Performs other duties as assigned by the supervisor or manager. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Seniority Level : Entry level Employment Type : Full‑time Job Function : Education and Training Industry : Hospitals and Health Care
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