Riverview School
Director of Quality Assurance&Compliance
Riverview School, East Sandwich, Massachusetts, us, 02537
Director of Quality Assurance & Compliance
Friends Forever is an innovative new program, designed to foster lifelong community, connection, and opportunity for Riverview School alumni. Building on Riverview’s legacy of empowering young people with intellectual and developmental disabilities, Friends Forever marks the start of an exciting new chapter of support and growth through meaningful social engagement, work experience, and inclusive living spaces.
Responsibilities
Develop and implement QA/CQI systems aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and program policies.
Create usable tools for monitoring service delivery, documentation, incident reporting, and staff training compliance.
Conduct internal audits; prepare for licensure, certification, and accreditation/survey reviews.
Track and analyze quality data and trends; prepare quarterly/annual quality reports.
Lead or assist with internal investigations and required reporting.
Train staff on compliance expectations and documentation practices.
Partner with leadership to support a culture of continuous improvement.
Qualifications
Bachelor’s required; Master’s in a relevant field (Human Services Administration, Quality Management, Public Administration, or Special Education) preferred.
5-7+ years in QA, compliance, or program management in human services/IDD (ideally MA DDS/MassHealth).
Experience with CARF, DDS licensure, MassHealth certification preferred.
Strong regulatory knowledge; strong writing/documentation skills.
Highly organized, analytical, detail-focused; collaborative mindset.
Proficiency in Microsoft Office; comfort with data systems/EHR.
Other Requirements
Valid driver’s license.
Suitable background checks (CORI, SORI, DCF) and fingerprinting required.
CPR, First Aid, and other required certifications (or willingness to obtain).
Ability to lift up to 25 pounds and assist with reasonable physical tasks as needed.
Schedule: Full-time (exempt), primarily weekdays; occasional evenings/weekends as needed.
Salary range: $80,000–$90,000.
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Quality Assurance
Industries: Primary and Secondary Education
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Responsibilities
Develop and implement QA/CQI systems aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and program policies.
Create usable tools for monitoring service delivery, documentation, incident reporting, and staff training compliance.
Conduct internal audits; prepare for licensure, certification, and accreditation/survey reviews.
Track and analyze quality data and trends; prepare quarterly/annual quality reports.
Lead or assist with internal investigations and required reporting.
Train staff on compliance expectations and documentation practices.
Partner with leadership to support a culture of continuous improvement.
Qualifications
Bachelor’s required; Master’s in a relevant field (Human Services Administration, Quality Management, Public Administration, or Special Education) preferred.
5-7+ years in QA, compliance, or program management in human services/IDD (ideally MA DDS/MassHealth).
Experience with CARF, DDS licensure, MassHealth certification preferred.
Strong regulatory knowledge; strong writing/documentation skills.
Highly organized, analytical, detail-focused; collaborative mindset.
Proficiency in Microsoft Office; comfort with data systems/EHR.
Other Requirements
Valid driver’s license.
Suitable background checks (CORI, SORI, DCF) and fingerprinting required.
CPR, First Aid, and other required certifications (or willingness to obtain).
Ability to lift up to 25 pounds and assist with reasonable physical tasks as needed.
Schedule: Full-time (exempt), primarily weekdays; occasional evenings/weekends as needed.
Salary range: $80,000–$90,000.
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Quality Assurance
Industries: Primary and Secondary Education
#J-18808-Ljbffr