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Sentara Health

Associate Chief Nurse Officer (ACNO)

Sentara Health, Norfolk, Virginia, United States, 23500

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Associate Chief Nurse Officer (ACNO)

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Sentara Health .

Overview The Assistant Chief Nursing Officer (ACNO), (Sr. Dir.), will assist the Southeast Market CNO in executive‑level management of nursing resources, strategic planning, and high‑quality care at Sentara Norfolk General and Sentara Heart Hospitals. The main areas of responsibility are medical and surgical units, intensive care unit, intermediate care unit, emergency services, maternal‑child health, and the staffing office. The ACNO will support the Market CNO with operationalizing quality and safety initiatives, workforce planning and retention initiatives, using high‑reliability structures and processes to improve outcomes and reduce variation, meeting regulatory requirements (e.g. DNV ISO/NIAHO, CMS Conditions of Participation, state health profession boards, etc.), leading transformation and process improvement initiatives using Lean Six Sigma, Lean Daily Management, and providing leadership for units/departments financial operations (e.g. planning, expense management, productivity, etc.). The ACNO will partner and collaborate with other CNOs and market clinical leaders to ensure alignment of strategic initiatives and operational outcomes (clinical, financial), including achieving recognitions/designations (e.g. Magnet/Beacon) and representing nursing by participating on market and system task forces, councils, and committees. The ACNO will develop the knowledge, leadership, professionalism, and business skills necessary to advance to a division CNO.

City/State: Norfolk, VA Work Shift: First (Days)

Education

BSN (Required)

Master's in Nursing or Master’s Degree in Healthcare Administration (Preferred)

Certification / Licensure

Registered Nurse, single state VA, or multi‑state/compact license (Required)

Experience

Leadership experience in a complex health organization

Sustains a culture that results in highly satisfied and engaged patients, physicians, and employees

Committed to sustaining a safe environment for patients, physicians and employees

Collaborates with senior leaders to develop appropriate care models and ensures their successful deployment

Has strong understanding of nursing/clinical operations

Takes initiative and executes independently

Critical thinking in decision making

Builds, manages, and leads teams

Practice management: HR, marketing, etc.

Knowledge of ambulatory and acute service delivery settings

Execution‑focused; results oriented

Collaborative; influential people leader

Analytical problem‑solver and decision‑maker

Supportive and inclusive leadership skills

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long‑Term, Short‑Term Disability, and Critical Illness plans

Life Insurance

401(k)/403(b) with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met

About Sentara Norfolk General Hospital Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525‑bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high‑quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state‑of‑the‑art neonatal intensive care unit.

Equal Opportunity Employer Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.

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