Aimbridge Hospitality
Dua Miami an Autograph Collection Hotel - Director Operations
Aimbridge Hospitality, Miami, Florida, us, 33222
Dua Miami an Autograph Collection Hotel - Director Operations
Join to apply for the
Dua Miami an Autograph Collection Hotel - Director Operations
role at
Aimbridge Hospitality .
In partnership with the General Manager, the Director Operations manages the overall operation of the hotel through maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations. The Director will examine, analyze, and evaluate operations of assigned hotels to ensure adherence to company and franchise standards and policies. The majority of the time is spent creating financial reports and interpreting and analyzing business records/statistical reports. A portion of the time will assist the sales force in developing and implementing effective sales and marketing strategies. Management-level associates are expected to work as much of the workday as is necessary to complete their job responsibilities.
Qualifications
Bachelor's degree or previous experience in the hotel hospitality field required.
At least 4 years of related experience and/or training or equivalent combination of education and experience is required.
Mathematical skills are needed including basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages.
Alcohol awareness certification and General Manager or other franchise certification as required.
Strong leadership abilities with strong oral and written communication skills.
Attention to detail, planning and organizational ability, customer skills, computer skills and general accounting knowledge.
Comfortable working in a fast paced environment and willingness to be on call when away from work.
Responsibilities
Manages all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments.
Ensures all departments are profitable and maintain strong working relationships.
Creates local and national marketing plans and pricing strategies and knows market segments.
Responds quickly to changing market conditions and revises strategies accordingly.
Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
Creates the hotel’s annual budget and monitors the performance throughout the year.
Produces monthly financial reports and knows where the hotel stands against budget.
Manages human resources functions by controlling turnover, motivating employees, focusing on employee development and retention, and conducting regular employee meetings.
Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Completes a property Quality Assurance and franchise review semi-quarterly.
Reviews GM’s marketing calls semi-quarterly to maintain a thorough understanding of market conditions.
Completes a direct bill audit semi-quarterly.
Implements programs that meet corporate goals and objectives.
Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President.
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
Conducts area meetings semi-annually.
Responds quickly to guest requests in a friendly manner, following up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.
Follows company policies and procedures and is able to communicate them to subordinates.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Other duties as assigned by supervisor or management.
Benefits
Now offering Daily Pay! Ask your Recruiter for more details.
Medical, Dental, and Vision Coverage.
Short-Term and Long-Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401k Retirement Plan.
Property Information A MIAMI BRICKELL HOTELWHERE PERSONAL INDULGENCE MEETS GENEROUS CONNECTION. Dua Miami is a standout Autograph Collection Hotel in the energetic heart of Miami’s Brickell district. Here, the buzz of the city meets the bliss of a personal hideaway. We deliver top-notch curations that satisfy your whims, offering the best of both worlds: indulgent relaxation and lively social engagements. Dua goes beyond being just a hotel — it’s your premium springboard into an iconic Miami journey.
Seniority Level
Director
Employment Type
Full-time
Job Function
Management and Manufacturing
Hospitality
#J-18808-Ljbffr
Dua Miami an Autograph Collection Hotel - Director Operations
role at
Aimbridge Hospitality .
In partnership with the General Manager, the Director Operations manages the overall operation of the hotel through maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations. The Director will examine, analyze, and evaluate operations of assigned hotels to ensure adherence to company and franchise standards and policies. The majority of the time is spent creating financial reports and interpreting and analyzing business records/statistical reports. A portion of the time will assist the sales force in developing and implementing effective sales and marketing strategies. Management-level associates are expected to work as much of the workday as is necessary to complete their job responsibilities.
Qualifications
Bachelor's degree or previous experience in the hotel hospitality field required.
At least 4 years of related experience and/or training or equivalent combination of education and experience is required.
Mathematical skills are needed including basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages.
Alcohol awareness certification and General Manager or other franchise certification as required.
Strong leadership abilities with strong oral and written communication skills.
Attention to detail, planning and organizational ability, customer skills, computer skills and general accounting knowledge.
Comfortable working in a fast paced environment and willingness to be on call when away from work.
Responsibilities
Manages all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments.
Ensures all departments are profitable and maintain strong working relationships.
Creates local and national marketing plans and pricing strategies and knows market segments.
Responds quickly to changing market conditions and revises strategies accordingly.
Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
Creates the hotel’s annual budget and monitors the performance throughout the year.
Produces monthly financial reports and knows where the hotel stands against budget.
Manages human resources functions by controlling turnover, motivating employees, focusing on employee development and retention, and conducting regular employee meetings.
Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Completes a property Quality Assurance and franchise review semi-quarterly.
Reviews GM’s marketing calls semi-quarterly to maintain a thorough understanding of market conditions.
Completes a direct bill audit semi-quarterly.
Implements programs that meet corporate goals and objectives.
Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President.
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
Conducts area meetings semi-annually.
Responds quickly to guest requests in a friendly manner, following up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.
Follows company policies and procedures and is able to communicate them to subordinates.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Other duties as assigned by supervisor or management.
Benefits
Now offering Daily Pay! Ask your Recruiter for more details.
Medical, Dental, and Vision Coverage.
Short-Term and Long-Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401k Retirement Plan.
Property Information A MIAMI BRICKELL HOTELWHERE PERSONAL INDULGENCE MEETS GENEROUS CONNECTION. Dua Miami is a standout Autograph Collection Hotel in the energetic heart of Miami’s Brickell district. Here, the buzz of the city meets the bliss of a personal hideaway. We deliver top-notch curations that satisfy your whims, offering the best of both worlds: indulgent relaxation and lively social engagements. Dua goes beyond being just a hotel — it’s your premium springboard into an iconic Miami journey.
Seniority Level
Director
Employment Type
Full-time
Job Function
Management and Manufacturing
Hospitality
#J-18808-Ljbffr