Active Directory SME(ADFS & Entra ID Services)

Active Directory SME (ADFS & Entra ID Services) Seeking a highly skilled

Subject Matter Expert – Active Directory & Entra ID Services

to work along a team of engineers responsible for delivering and supporting enterprise‑level identity and access management services. The ideal candidate will possess deep technical expertise in

Active Directory (AD) ,

Entra ID (Azure AD) , and related hybrid identity services, coupled with strong leadership, stakeholder management and service ownership skills.

This role involves

managing day‑to‑day operations ,

driving service excellence ,

mentoring team members , and

acting as the key point of contact

for

technical escalations, issue resolutions and stakeholder communications.

The Subject Matter Expert (SME) will serve as the

go‑to person

for domain‑specific knowledge, providing expert guidance to both stakeholder and internal teams. This role requires deep functional and/or technical expertise, strong communication skills, and the ability to translate complex subject matter into actionable insights that drive project success. The SME will work closely with stakeholders to ensure solutions are aligned with best practices, company standards and stakeholder objectives.

Work closely with offshore team and be a backup for the onsite Tech Lead and cover for other’s responsibilities as needed.

Key Responsibilities General Responsibilities

Serve as the

primary knowledge resource

in the designated domain.

Provide expert input on

solution design, process improvement, and decision‑making .

Partner with stakeholders to understand business challenges and propose feasible, high‑impact solutions.

Act as a

trusted advisor , ensuring that recommendations align with the stakeholder’s strategic goals.

Participate in governance meetings, design discussions, and project reviews as a subject expert.

Provide expert validation during testing, quality assurance, and implementation phases.

Develop and maintain detailed documentation, process maps, and standard operating procedures (SOPs).

Contribute to building internal knowledge repositories, playbooks, and reusable frameworks.

Identify opportunities

for optimization or innovation in processes, tools, or methodologies.

Mentor team members

to build domain capability within the organization.

Drive

continuous improvement , automation, and standardization across the environment.

Collaborate with project teams to support

new implementations ,

migrations , and

transformations .

Technical Responsibilities

Responsible for administering and supporting

Active Directory Domain Controllers ,

forests , and

trust relationships .

Manage

promotion/demotion

of domain controllers and

forest‑level administration .

Manage

Group Policy Objects (GPOs) ,

Sites and Services , and

replication

configurations.

Manage conducting regular

AD health checks , database cleanup, and

replication remediation .

Manage

SYSVOL ,

Global Catalogue ,

FSMO roles , and

Windows Time Services .

Manage implementation and support of

Active Directory backup, recovery, and disaster recovery procedures .

Configure and manage

Certificate Services

and

Public Key Infrastructure (PKI) .

Manage

roaming profiles ,

folder redirection , and

cloud storage access control (Azure Storage) .

Lead

Active Directory domain migrations

and consolidation projects.

Ensure

security hardening

and

vulnerability management

of domain controllers.

Responsible for administering and supporting

Entra Connect / Sync

servers and synchronization rules.

Manage

Azure AD roles ,

Administrative Units , and

RBAC .

Manage

Conditional Access Policies ,

Application Registrations

(OIDC, SAML), and

Dynamic Groups .

Oversee

Privileged Identity Management (PIM)

and

Service Principals .

Support

custom domain management

and

identity lifecycle processes .

Collaborate on integrations with

OKTA

or other IAM solutions.

Automation, Documentation & Process

Develop and design automation opportunities utilizing,

PowerShell scripts

for reporting, and health monitoring etc.

Maintain up‑to‑date

technical documentation ,

architecture diagrams , and

standard operating procedures (SOPs) .

Drive process efficiency by implementing

best practices

and

automation frameworks .

Support audit and compliance requirements by maintaining accurate records and configurations.

Prepare Root cause analysis and related documentations for incidents and problem management.

Required Skills

10–12 years

of relevant experience in

Active Directory

and

Entra ID

management, with at least

3–5 years in a subject matter expert (SME) role .

Deep understanding of

Windows Server infrastructure ,

ADFS, ADCS,

DNS ,

PKI , and

IAM principles .

Strong experience in managing

complex and multi‑forest Active Directory

infrastructure.

Strong

PowerShell scripting

and automation experience.

Demonstrated experience in

stakeholder‑facing service delivery

and

technical leadership .

Excellent

communication ,

stakeholder management , and

reporting

skills.

Strong problem‑solving and analytical mindset with the ability to manage critical incidents under pressure.

Preferred Certifications

Microsoft Certified: Identity and Access Administrator (SC‑300)

Microsoft Certified: Windows Server Hybrid Administrator Associate

ITIL Foundation Certification

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology and Engineering

Industries IT Services and IT Consulting and Information Services

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