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Leslie's

General Manager

Leslie's, Weymouth, Massachusetts, us, 02188

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DIVE IN TO A NEW CAREER WITH LESLIE'S

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview

Oversees the performance of a Leslie’s store to ensure it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.

Responsibilities

Hire only “A” players this year to support the accomplishment of the following objectives

Meet or exceed sales budget

Meet or exceed EBITDA/SOC goal

Meet or exceed labor rate goal

Achieve shrink percent of .4% or better

Meet or Exceed your gross margin budget for the fiscal year

Meet or exceed APC goal

Drive customer count increase over last year

Meet or exceed Mystery Shop goal of 95%

Essential Competencies

Ability to hire “A Players – Sources, selects, and sells “A Players” to join the company

Efficiency – Able to produce significant output with minimal wasted effort or supervision

Organization & Planning – Plans and organizes in an efficient manner

Industry knowledge – Highly knowledgeable of the business, products and competitors

Customer service mindset – Understands the customer, is focused on providing superior customer service

Aggressiveness – Highly productive, and takes a forceful stand without being overly abrasive

Follow through on commitments – Lives up to verbal and written agreements, regardless of personal cost

Intelligence – Learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information

Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights

High standards – Expects personal performance and team performance to be nothing short of the best

Attention to detail – Does not let important details slip through the cracks or derail a project

Proactivity – Acts without being told what to do. Brings new and visionary ideas to the company

Ability to develop people – Coaches people in their current roles to improve performance and prepares them for future roles (succession program)

Honesty/integrity – Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully

Creativity/innovation – Generates new and innovative approaches to problems

Positive attitude/enthusiasm – Exhibits passion and excitement over work. Has a can do attitude

Work ethic – Possesses a strong willingness to work hard and long hours to get the job done. Has a track record of working hard

Communication – Speaks and writes clearly, articulately and diplomatically without being overly verbose or talkative

Teamwork – Reaches out to appropriate divisions heads and cooperates with corporate team members to establish an overall collaborative working relationship

Flexibility/adaptability – Adjusts quickly to changing priorities. Copes effectively with complexity and change

Qualifications

Successful completion of all training modules inclusive of GMIT and Talent Platform training

Ability to achieve placement in the succession program

Excellent communication skills, and proficiency with computers

Pay

$40,000 - $44,500 salary

Benefits

Comprehensive medical, pharmacy, dental, & vision plan options

Health savings account (with enrollment in the high deductible health plan option)

Health & dependent care flexible spending accounts

Company-paid basic life and AD&D insurance

Voluntary supplemental life insurance

Company-paid short-term disability and voluntary long-term disability insurance

Pre-tax and Roth 401(k) with company match

Paid vacation, sick, and bereavement leave

Paid holidays, including a floating personal day

Employee assistance and wellness programs

Earned Wage access is available, allowing early access to a portion of your earned wages before payday

Product discounts at Leslie’s Retail

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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