Leslie's
General Manager – Leslie's
Leslie’s pool supplies is the "World’s Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing best‑in‑class products and solutions, we value development and growth of our team, striving to create a positive and fun atmosphere. Job Overview
Oversees the performance of a Leslie’s store to ensure it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for effective execution of all company‑developed programs, hiring proficient applicants, training, and establishing expectation of excellent customer service and a great place to work. Responsibilities
Hire only "A" players to support the following objectives. Meet or exceed sales budget. Meet or exceed EBITDA/SOC goal. Meet or exceed labor rate goal. Achieve shrink percent of 0.4% or better. Meet or exceed gross margin budget for the fiscal year. Meet or exceed APC goal. Drive customer count increase over last year. Meet or exceed Mystery Shop goal of 95%. Essential Competencies
Ability to hire "A Players – Sources, selects, and sells "A Players" to join the company. Efficiency – Able to produce significant output with minimal wasted effort or supervision. Organization & Planning – Plans and organizes in an efficient manner. Industry knowledge – Highly knowledgeable of the business, products and competitors. Customer service mindset – Understands the customer, is focused on providing superior customer service. Aggressiveness – Highly productive, and takes a forceful stand without being overly abrasive. Follow through on commitments – Lives up to verbal and written agreements, regardless of personal cost. Intelligence – Learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information. Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions. High standards – Expects personal performance and team performance to be nothing short of the best. Attention to detail – Does not let important details slip through the cracks or derail a project. Proactivity – Acts without being told what to do. Brings new and visionary ideas to the company. Ability to develop people – Coaches people in their current roles to improve performance and prepares them for future roles (succession program). Honesty / Integrity – Does not cut corners ethically, earns trust, and maintains confidences. Creativity / Innovation – Generates new and innovative approaches to problems. Positive attitude / enthusiasm – Exhibits passion and excitement over work. Has a can‑do attitude. Work ethic – Possesses a strong willingness to work hard and long hours to get the job done. Communication – Speaks and writes clearly, articulately and diplomatically. Teamwork – Reaches out to appropriate divisions heads and cooperates with corporate team members. Flexibility / Adaptability – Adjusts quickly to changing priorities. Qualifications
Successful completion of all training modules inclusive of GMIT and Talent Platform training. Ability to achieve placement in the succession program. Excellent communication skills, and proficiency with computers. Pay
$46,808 - $48,888 / Base Salary Benefits
Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company‑paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company‑paid short‑term disability and voluntary long‑term disability insurance. Pre‑tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs. Earned Wage access is available, allowing early access to a portion of your earned wages before payday. Product discounts at Leslie’s Retail stores. Diversity & Inclusion
Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives. Seniority level
Mid-Senior level Employment type
Full‑time Job function
Management and Manufacturing Industries
Retail
#J-18808-Ljbffr
Leslie’s pool supplies is the "World’s Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing best‑in‑class products and solutions, we value development and growth of our team, striving to create a positive and fun atmosphere. Job Overview
Oversees the performance of a Leslie’s store to ensure it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for effective execution of all company‑developed programs, hiring proficient applicants, training, and establishing expectation of excellent customer service and a great place to work. Responsibilities
Hire only "A" players to support the following objectives. Meet or exceed sales budget. Meet or exceed EBITDA/SOC goal. Meet or exceed labor rate goal. Achieve shrink percent of 0.4% or better. Meet or exceed gross margin budget for the fiscal year. Meet or exceed APC goal. Drive customer count increase over last year. Meet or exceed Mystery Shop goal of 95%. Essential Competencies
Ability to hire "A Players – Sources, selects, and sells "A Players" to join the company. Efficiency – Able to produce significant output with minimal wasted effort or supervision. Organization & Planning – Plans and organizes in an efficient manner. Industry knowledge – Highly knowledgeable of the business, products and competitors. Customer service mindset – Understands the customer, is focused on providing superior customer service. Aggressiveness – Highly productive, and takes a forceful stand without being overly abrasive. Follow through on commitments – Lives up to verbal and written agreements, regardless of personal cost. Intelligence – Learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information. Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions. High standards – Expects personal performance and team performance to be nothing short of the best. Attention to detail – Does not let important details slip through the cracks or derail a project. Proactivity – Acts without being told what to do. Brings new and visionary ideas to the company. Ability to develop people – Coaches people in their current roles to improve performance and prepares them for future roles (succession program). Honesty / Integrity – Does not cut corners ethically, earns trust, and maintains confidences. Creativity / Innovation – Generates new and innovative approaches to problems. Positive attitude / enthusiasm – Exhibits passion and excitement over work. Has a can‑do attitude. Work ethic – Possesses a strong willingness to work hard and long hours to get the job done. Communication – Speaks and writes clearly, articulately and diplomatically. Teamwork – Reaches out to appropriate divisions heads and cooperates with corporate team members. Flexibility / Adaptability – Adjusts quickly to changing priorities. Qualifications
Successful completion of all training modules inclusive of GMIT and Talent Platform training. Ability to achieve placement in the succession program. Excellent communication skills, and proficiency with computers. Pay
$46,808 - $48,888 / Base Salary Benefits
Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company‑paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company‑paid short‑term disability and voluntary long‑term disability insurance. Pre‑tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs. Earned Wage access is available, allowing early access to a portion of your earned wages before payday. Product discounts at Leslie’s Retail stores. Diversity & Inclusion
Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives. Seniority level
Mid-Senior level Employment type
Full‑time Job function
Management and Manufacturing Industries
Retail
#J-18808-Ljbffr