84.51˚
Director Commercial AccountManagement (P4140) - Cincinnati
84.51˚, Cincinnati, Ohio, United States, 45208
Join to apply for the Director Commercial Account Management (P4140) - Cincinnati role at 84.51˚.
84.51° Overview 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase. Powered by cutting‑edge science, we utilize first‑party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer‑centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
Join us at 84.51°!
Responsibilities
Lead the vertical business and organic growth strategy for Media, Incentives, and Insights.
Own the retention strategy which includes a successful client approach so the teams can deliver a strong client experience.
Progress organic e‑business with senior leadership engagement at CPGs and agencies.
Directly engage with Kroger Merch Directors within each vertical to represent CPG growth strategies. Participate in CPG Merch JBPs and represent full CPG alt‑profit business needs. Triage off‑strategy investment from CPGs directly with Merch Directors.
Accountable for productivity and efficiency of client workflows to drive growth.
Drive talent retention and growth of the vertical. Inspire and train a team of data‑driven storytellers ensuring client satisfaction and campaign success.
Partner with product, sales, and cross‑functional teams to drive commercial offering, exploration, innovation, and effectiveness.
Identify and solve for barriers with cross‑functional teams to ensure long‑term client and team success.
Responsible for building internal/external client/stakeholder relationships at a senior level to mitigate challenges and develop strategies for clients alongside team members.
Proactively identify ways of working and drive alignment across internal teams for processes/key tasks, and team/client guidance.
Responsible for managing a diverse team of account managers, including recruiting, training, developing, coaching, and inspiring others.
Additional Responsibilities
Responsible for leading media account management for Kroger Precision Marketing campaigns for both onsite and offsite channels.
Build and nurture a team of account managers which develop long‑lasting relationships with clients.
Ensure account management team members are successfully gaining a deep understanding of their clients’ key business objectives, so that KPM can deliver on the channel strategies set by the Account Executive team, initially.
Owns development of a successful client approach for the team to deliver KPM clients the most appropriate products and services.
Identify and solve for barriers to ensure long‑term client and team success.
Partner with product, sales and campaign operations team leadership to effectively represent new solutions with our clients.
Independently evaluate the business impact of account management challenges and opportunities to develop implementation and training plans for the broader AM team.
Responsible for building internal/external client/stakeholder relationships at a senior level to mitigate challenges and develop strategies for clients alongside team members.
Proactively identify ways of working and drive alignment across internal teams.
Responsible for managing a diverse team of account managers; recruiting, training, developing, coaching, and inspiring others.
Qualifications, Skills, and Experience
Bachelor’s degree required.
7+ years of account management and/or business development experience.
3+ years of leading a team of 4 or more; in‑depth people‑management experience required.
Experience in digital media, incentives, and/or insights is necessary for success.
Collaborative, energetic, and thrives as a key part of a cross‑functional leadership team.
Adept at continual learning and ability to represent a broad portfolio.
Works well under tight turnaround and deadlines.
Project management experience.
Strategic thinking and problem solving.
Strong communication, organization, prioritization, and attention to detail.
Pay Transparency and Benefits
The salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data and cost of labor. The position is also eligible for variable compensation.
Benefits include: Health: Medical, dental, and vision with in‑network and out‑of‑network options.
Wealth: 401(k) with Roth option and matching contribution, Health Savings Account with matching contribution, AD&D and supplemental insurance options.
Happiness: Paid time off with flexibility, 5 weeks of vacation, 7 health and wellness days, 3 floating holidays, 6 company‑paid holidays per year, paid leave for maternity, paternity, and family care.
Pay range: $131,000—$186,000 USD.
Seniority Level Director
Employment Type Full‑time
Job Function Business Development and Sales
Industries Business Consulting and Services
Referrals increase your chances of interviewing at 84.51˚ by 2x.
#J-18808-Ljbffr
84.51° Overview 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase. Powered by cutting‑edge science, we utilize first‑party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer‑centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
Join us at 84.51°!
Responsibilities
Lead the vertical business and organic growth strategy for Media, Incentives, and Insights.
Own the retention strategy which includes a successful client approach so the teams can deliver a strong client experience.
Progress organic e‑business with senior leadership engagement at CPGs and agencies.
Directly engage with Kroger Merch Directors within each vertical to represent CPG growth strategies. Participate in CPG Merch JBPs and represent full CPG alt‑profit business needs. Triage off‑strategy investment from CPGs directly with Merch Directors.
Accountable for productivity and efficiency of client workflows to drive growth.
Drive talent retention and growth of the vertical. Inspire and train a team of data‑driven storytellers ensuring client satisfaction and campaign success.
Partner with product, sales, and cross‑functional teams to drive commercial offering, exploration, innovation, and effectiveness.
Identify and solve for barriers with cross‑functional teams to ensure long‑term client and team success.
Responsible for building internal/external client/stakeholder relationships at a senior level to mitigate challenges and develop strategies for clients alongside team members.
Proactively identify ways of working and drive alignment across internal teams for processes/key tasks, and team/client guidance.
Responsible for managing a diverse team of account managers, including recruiting, training, developing, coaching, and inspiring others.
Additional Responsibilities
Responsible for leading media account management for Kroger Precision Marketing campaigns for both onsite and offsite channels.
Build and nurture a team of account managers which develop long‑lasting relationships with clients.
Ensure account management team members are successfully gaining a deep understanding of their clients’ key business objectives, so that KPM can deliver on the channel strategies set by the Account Executive team, initially.
Owns development of a successful client approach for the team to deliver KPM clients the most appropriate products and services.
Identify and solve for barriers to ensure long‑term client and team success.
Partner with product, sales and campaign operations team leadership to effectively represent new solutions with our clients.
Independently evaluate the business impact of account management challenges and opportunities to develop implementation and training plans for the broader AM team.
Responsible for building internal/external client/stakeholder relationships at a senior level to mitigate challenges and develop strategies for clients alongside team members.
Proactively identify ways of working and drive alignment across internal teams.
Responsible for managing a diverse team of account managers; recruiting, training, developing, coaching, and inspiring others.
Qualifications, Skills, and Experience
Bachelor’s degree required.
7+ years of account management and/or business development experience.
3+ years of leading a team of 4 or more; in‑depth people‑management experience required.
Experience in digital media, incentives, and/or insights is necessary for success.
Collaborative, energetic, and thrives as a key part of a cross‑functional leadership team.
Adept at continual learning and ability to represent a broad portfolio.
Works well under tight turnaround and deadlines.
Project management experience.
Strategic thinking and problem solving.
Strong communication, organization, prioritization, and attention to detail.
Pay Transparency and Benefits
The salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data and cost of labor. The position is also eligible for variable compensation.
Benefits include: Health: Medical, dental, and vision with in‑network and out‑of‑network options.
Wealth: 401(k) with Roth option and matching contribution, Health Savings Account with matching contribution, AD&D and supplemental insurance options.
Happiness: Paid time off with flexibility, 5 weeks of vacation, 7 health and wellness days, 3 floating holidays, 6 company‑paid holidays per year, paid leave for maternity, paternity, and family care.
Pay range: $131,000—$186,000 USD.
Seniority Level Director
Employment Type Full‑time
Job Function Business Development and Sales
Industries Business Consulting and Services
Referrals increase your chances of interviewing at 84.51˚ by 2x.
#J-18808-Ljbffr