Logo
Lavendo

Technical Project Manager (Voice AI)

Lavendo, Boston, Massachusetts, us, 02298

Save Job

About the Company Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.

The Mission Our client is on a

mission

to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.

The Opportunity As a

Technical Project Manager , you will play a pivotal role in expanding our client's marketplace presence and Voice AI services. You will manage complex cross-functional projects with engineering, sales, and marketing teams, prioritizing marketplace opportunities such as AWS Marketplace, Google Cloud Marketplace, and industry-specific platforms. The position provides the autonomy to drive business cases, manage vendor onboarding, oversee compliance, and push projects from ideation to launch while optimizing post-launch performance metrics.

What You'll Do

Research and evaluate marketplace opportunities across platforms like AWS Marketplace, Google Cloud Marketplace, HubSpot, and vertical-specific platforms

Build business cases for marketplace prioritization based on market size, technical fit, and revenue potential

Manage marketplace applications, including vendor onboarding documentation, compliance requirements, and partnership agreements

Create and manage project timelines, dependencies, and milestones from application through launch

Coordinate with engineering teams on technical integration requirements, API configurations, and testing

Work with marketing on listing optimization, go-to-market materials, and launch campaigns

Facilitate communication between stakeholders and resolve blockers quickly

Drive projects to on-time completion while maintaining quality standards

Establish and track KPIs for marketplace performance post-launch

Document processes and create playbooks for repeatable marketplace expansion

What You Bring

4-6 years of experience in technical project management, product management, or a similar role

Demonstrated success in managing cross-functional projects within engineering, sales, and marketing

Strong technical understanding of APIs, platform integrations, and technical documentation

Experience with project management tools (Asana, Jira, Monday, etc.)

Excellent written and verbal communication; comfortable drafting marketplace applications and both internal and external documentation

Ability to multitask efficiently and create structure in ambiguous environments.

Ability to work from 7:00 AM to 4:00 PM ET

Experience with AI/ML products, voice technology, marketplace/channel sales, or compliance frameworks (SOC 2, HIPAA, GDPR) is a plus

PMP certification, startup experience, or Russian language fluency are all considered a plus

Key Attributes to Success

Creative product instincts and problem-solving mindset

High autonomy and sense of ownership, comfortable making independent decisions

Strong partnership skills and commitment to customer success

Passion for technology that changes how businesses operate

Why Join?

Competitive base salary:

Zone 1 (United States): $100,000-$135,000 USD per year

Zone 2 (Europe): $50,000-$80,000 USD per year

Zone 3 (LatAm): $35,000-$45,000 USD per year

Remote-first flexibility; work ET hours on your terms

Real decision-making authority with supportive leadership, you're trusted to get things done your way

Join the hypergrowth company leading the Voice AI revolution in Silicon Valley

Help democratize AI technology for millions of small and mid-sized businesses worldwide

Execute high-stakes implementations that directly shape company growth and client success

Interviewing Process

HR screening

Level 1: 30-minute video interview with the hiring manager

Level 2: Take-home assignment

Level 3: 60-minute interview with the technical team

Reference and Background Checks: conducted after successful interviews

Job Offer: provided to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

#J-18808-Ljbffr