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Lavendo

Technical Product Manager (Voice AI)

Lavendo, Boston, Massachusetts, us, 02298

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About the Company Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.

The Mission Our client is on a

mission

to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.

The Opportunity As a

Technical Product Manager

you will drive the AI agent builder platform. You'll translate complex AI capabilities into intuitive product experiences, working at the intersection of cutting‑edge technology and real‑world business needs. This role is critical to scaling our client’s "1-click" AI agent creation while maintaining the quality their partners depend on.

What You'll Do

Own and execute the product roadmap for our AI agent builder platform, while label, strategic projects

Collaborate with engineering on technical architecture and feature development

Translate insights from 200+ partners and stakeholders into actionable product requirements

Drive product decisions using data, partner feedback, and competitive analysis

Work cross‑functionally with sales, marketing, compliance, and partner success teams

Maintain deployment speed (

Build product specs, manage backlogs, and lead agile development processes

What You Bring

5+ years of product management experience in B2B SaaS

Strong technical background with ability to engage in architecture and API discussions

Technical degree (CS, Engineering) or equivalent hands‑on experience

Experience building developer‑facing products (APIs, SDKs, platforms, or tools)

Proven track record shipping products that balance complexity with simplicity

Data‑driven decision maker with strong analytical skills

Excellent communication skills across technical and business stakeholders

Startup experience in fast‑paced, high‑growth environments

Ability to work from ±7:00 AM to 4:00 PM ET

Key Attributes to Success

Creative product instincts and problem‑solving mindset

High autonomy and sense of ownership, comfortable making independent decisions

Strong partnership skills and commitment to customer success

Passion for technology that changes how businesses operate

Why Join?

Competitive base salary:

Zone 1 (United States): $120,000-$150,000 USD per year

Zone 2 (Europe): $60,000-$100,000 USD per year

Zone 3 (LatAm): $50,000-$80,000 USD per year

Remote‑first flexibility; work ET hours on your terms

Real decision‑making authority with supportive leadership, you're trusted to get things done your way

Join the hypergrowth company leading the Voice AI revolution in Silicon Valley

Help democratize AI technology for millions of small and mid‑sized businesses worldwide

Strong product‑market fit with rapid growth trajectory

Solve cutting‑edge AI challenges (hallucinations, deployment, reliability)

Interviewing Process

HR screening

Level 1: 60‑minute video interview with co‑founders

Reference and Background Checks: conducted after successful interviews

Job Offer: provided to the selected candidate

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

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