Atlassian
Solution Consultant, Teamwork Foundations
Atlassian, San Francisco, California, United States, 94199
Solution Consultant, Teamwork Foundations
Solution Consultant, Teamwork Foundations
role at
Atlassian
Get AI-powered advice on this job and more exclusive features.
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview We’re hiring a Senior Solution Consultant with a Teamwork Foundations focus to join our Advisory Services Delivery team as an individual contributor – this is not a managerial role. Atlassian Solution Consultants deliver guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.
Responsibilities
Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Your background
4-6 years of experience within SaaS companies
2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Demonstrated expertise in Teamwork Foundations, including
Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
You’re fluent in English, and a second language such as Spanish, French, or Portuguese for business communication is nice to have.
Nice to have
Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
Experienced working with large customers in a consulting or technical expert capacity
Compensation
Base pay ranges by zone:
Zone A: $128,700 - $168,025
Zone B: $116,100 - $151,575
Zone C: $107,100 - $139,825
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit
go.atlassian.com/payzones
for more information.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
go.atlassian.com/perksandbenefits .
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit
go.atlassian.com/crh .
#J-18808-Ljbffr
role at
Atlassian
Get AI-powered advice on this job and more exclusive features.
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview We’re hiring a Senior Solution Consultant with a Teamwork Foundations focus to join our Advisory Services Delivery team as an individual contributor – this is not a managerial role. Atlassian Solution Consultants deliver guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.
Responsibilities
Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Your background
4-6 years of experience within SaaS companies
2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Demonstrated expertise in Teamwork Foundations, including
Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
You’re fluent in English, and a second language such as Spanish, French, or Portuguese for business communication is nice to have.
Nice to have
Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
Experienced working with large customers in a consulting or technical expert capacity
Compensation
Base pay ranges by zone:
Zone A: $128,700 - $168,025
Zone B: $116,100 - $151,575
Zone C: $107,100 - $139,825
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit
go.atlassian.com/payzones
for more information.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
go.atlassian.com/perksandbenefits .
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit
go.atlassian.com/crh .
#J-18808-Ljbffr