EAH Housing
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
EAH Housing, Richmond, California, United States, 94875
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
Join to apply for the
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
role at
EAH Housing
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission‑based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
Job Details Description:
This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. The role requires a high level of organization, efficiency, knowledge of HUD and TCAC programs, and the ability to interface well with applicants and market units without subsidy. Candidates must have experience with TCAC and Tenant‑Based Section 8, a valid driver’s license, DMV clearance, reliable vehicle with own auto insurance, and a preferred REL. Salary range: $84,000‑$136,500 per year (hiring range generally $84,000‑$110,250, DOE).
Company Overview:
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. We develop low‑income multifamily housing, manage more than 222 properties throughout California and Hawai’i, and lead local, regional, and national housing advocacy efforts.
Position Overview Responsible for direct supervision of on‑site staff as Resident Manager for a particular property or properties. Includes review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists the Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports, and recommends appropriate policies that support EAH’s strategic direction and plans.
Responsibilities
Collect rents, make bank deposits, prepare, and submit an accurate rent roll in a timely manner.
Use site computer software to accurately enter all relevant transactions, follow backup and transmission schedules.
Verify incomes and comply with HUD, Tax Credit, or other regulations regarding income certifications and other documentation. Complete annual and interim re‑certifications in a timely manner. Conduct annual unit inspections at time of resident re‑certification.
Ensure security of all files and records.
Maintain a waiting list, market units and screen applicants for vacancies according to appropriate guidelines.
Prepare and process leases, security deposit agreements, inspections, and other forms for incoming residents. Conduct inspections for outgoing residents and prepare final closing statements.
Supervise on‑site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations.
Maintain regular office hours and assume primary responsibility for tenant‑management relations.
Process evictions with assistance from Supervisor.
Assist with the preparation of budgets, common area reconciliations, and calculation of tenant charges.
Regularly process all invoices and submit to Accounting for payment.
For HUD properties, ensure submission of vouchers by the 10th of the month.
Walk the grounds daily with site inspection report, ensuring everything on the property is clean and in good order.
Assist Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
Purchase supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor.
Determine, track, and administer capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor.
Portfolio Administration
Act as liaison between site staff and central office. Lead participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation.
Ensure all projects operate in compliance with local, state, and federal law.
Administer Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs.
Research and respond to various resident, owner and vendor issues that cannot be delegated to the Resident Manager.
File compliance at each property in portfolio.
Approve all new move‑ins and recertifications, ensuring the on‑site staff is using correct and most current leases, house rules, etc.
Secure correspondence, contracts, and other property‑related documentation in EAH File Room and save documentation to EAH shared computer files as appropriate.
Oversee and/or assist lease‑ups of new properties and ensure smooth transition into EAH portfolio.
Fiscal Management
Achieve desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM, and Traffic Light Report.
Consult with appropriate corporate and on‑site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties.
Ensure full compliance with management agreement for each property.
Monitor and analyze monthly financials and variances.
Review accounts payable for properties and strategize “work‑out” plan for aged payables.
Prepare annual operating budget.
Operate within budget and address any situations that may result in a property not operating within budget.
Provide input to Regional Property Supervisor and make recommendations regarding scheduling capital expenditures less than $5,000 for each community.
Monitor reserve levels and process draws on replacement reserves.
Work with Resident Manager and attorney on evictions and collections.
Ensure property management fees and payroll expenses are charged, billed, and collected in an effective and timely manner.
Ensure resident satisfaction and retention.
Physical Management (in conjunction with Facilities Coordinator)
Maintain physical assets in accordance with company standards.
Negotiate awards and coordinate service contracts within established EAH parameters.
Conduct site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance.
Communication and Financial Reporting
Develop, analyze, and compile various Property Management reports on a timely basis.
Prepare annual management certifications, contract renewals and rent increases of HUD properties, and submit to Regional Property Supervisor for approval.
Communicate with and report to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners.
Other
Maintain confidentiality of resident, applicant, and/or employee information.
Attend mandatory trainings and board, and other community meetings.
Actively participate in EAH’s Injury and Illness Prevention Plan.
Regular attendance and predictable.
Other duties as assigned.
Supervisory Responsibilities
Supervise Resident Managers and other on‑site personnel.
Orient new employees to position.
Train staff on emergency procedures and employee safety.
Approve timesheets and time‑off requests.
Recommend pay and complete timely status changes.
Set and oversee employee work schedules.
Provide performance feedback to employees, including coaching, counseling, and disciplining.
Conduct regular meetings for discussion, problem solving, encouragement, and training.
Qualifications High school diploma or equivalent. Three years of Property Management experience.
Other Requirements
Must have valid driver’s license and DMV clearance.
Must have reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
Desirable Additional Qualifications
Two years of affordable housing multiple site experience.
Experience in communicating with and reporting to regulatory agencies (HUD, TCAC, RHCP), partners, ownership boards, and senior management.
REL is preferred.
Criminal Background Check Requirements EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Upon receiving such an offer, you will be required to submit and pass our criminal background requirements, as well as education and employment verification. Certain roles may also require fingerprinting. If onsite housing is a requirement, any household members over 18 years who will be living onsite must also undergo a criminal background check. Satisfactory completion of background check and fingerprinting is a requirement of employment with EAH.
Drug Testing3> EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Business Development and Sales
Referrals increase your chances of interviewing at EAH Housing by 2x
Get notified about new Park Manager jobs in
Richmond, CA .
#J-18808-Ljbffr
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
role at
EAH Housing
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission‑based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
Job Details Description:
This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. The role requires a high level of organization, efficiency, knowledge of HUD and TCAC programs, and the ability to interface well with applicants and market units without subsidy. Candidates must have experience with TCAC and Tenant‑Based Section 8, a valid driver’s license, DMV clearance, reliable vehicle with own auto insurance, and a preferred REL. Salary range: $84,000‑$136,500 per year (hiring range generally $84,000‑$110,250, DOE).
Company Overview:
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. We develop low‑income multifamily housing, manage more than 222 properties throughout California and Hawai’i, and lead local, regional, and national housing advocacy efforts.
Position Overview Responsible for direct supervision of on‑site staff as Resident Manager for a particular property or properties. Includes review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists the Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports, and recommends appropriate policies that support EAH’s strategic direction and plans.
Responsibilities
Collect rents, make bank deposits, prepare, and submit an accurate rent roll in a timely manner.
Use site computer software to accurately enter all relevant transactions, follow backup and transmission schedules.
Verify incomes and comply with HUD, Tax Credit, or other regulations regarding income certifications and other documentation. Complete annual and interim re‑certifications in a timely manner. Conduct annual unit inspections at time of resident re‑certification.
Ensure security of all files and records.
Maintain a waiting list, market units and screen applicants for vacancies according to appropriate guidelines.
Prepare and process leases, security deposit agreements, inspections, and other forms for incoming residents. Conduct inspections for outgoing residents and prepare final closing statements.
Supervise on‑site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations.
Maintain regular office hours and assume primary responsibility for tenant‑management relations.
Process evictions with assistance from Supervisor.
Assist with the preparation of budgets, common area reconciliations, and calculation of tenant charges.
Regularly process all invoices and submit to Accounting for payment.
For HUD properties, ensure submission of vouchers by the 10th of the month.
Walk the grounds daily with site inspection report, ensuring everything on the property is clean and in good order.
Assist Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
Purchase supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor.
Determine, track, and administer capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor.
Portfolio Administration
Act as liaison between site staff and central office. Lead participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation.
Ensure all projects operate in compliance with local, state, and federal law.
Administer Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs.
Research and respond to various resident, owner and vendor issues that cannot be delegated to the Resident Manager.
File compliance at each property in portfolio.
Approve all new move‑ins and recertifications, ensuring the on‑site staff is using correct and most current leases, house rules, etc.
Secure correspondence, contracts, and other property‑related documentation in EAH File Room and save documentation to EAH shared computer files as appropriate.
Oversee and/or assist lease‑ups of new properties and ensure smooth transition into EAH portfolio.
Fiscal Management
Achieve desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM, and Traffic Light Report.
Consult with appropriate corporate and on‑site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties.
Ensure full compliance with management agreement for each property.
Monitor and analyze monthly financials and variances.
Review accounts payable for properties and strategize “work‑out” plan for aged payables.
Prepare annual operating budget.
Operate within budget and address any situations that may result in a property not operating within budget.
Provide input to Regional Property Supervisor and make recommendations regarding scheduling capital expenditures less than $5,000 for each community.
Monitor reserve levels and process draws on replacement reserves.
Work with Resident Manager and attorney on evictions and collections.
Ensure property management fees and payroll expenses are charged, billed, and collected in an effective and timely manner.
Ensure resident satisfaction and retention.
Physical Management (in conjunction with Facilities Coordinator)
Maintain physical assets in accordance with company standards.
Negotiate awards and coordinate service contracts within established EAH parameters.
Conduct site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance.
Communication and Financial Reporting
Develop, analyze, and compile various Property Management reports on a timely basis.
Prepare annual management certifications, contract renewals and rent increases of HUD properties, and submit to Regional Property Supervisor for approval.
Communicate with and report to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners.
Other
Maintain confidentiality of resident, applicant, and/or employee information.
Attend mandatory trainings and board, and other community meetings.
Actively participate in EAH’s Injury and Illness Prevention Plan.
Regular attendance and predictable.
Other duties as assigned.
Supervisory Responsibilities
Supervise Resident Managers and other on‑site personnel.
Orient new employees to position.
Train staff on emergency procedures and employee safety.
Approve timesheets and time‑off requests.
Recommend pay and complete timely status changes.
Set and oversee employee work schedules.
Provide performance feedback to employees, including coaching, counseling, and disciplining.
Conduct regular meetings for discussion, problem solving, encouragement, and training.
Qualifications High school diploma or equivalent. Three years of Property Management experience.
Other Requirements
Must have valid driver’s license and DMV clearance.
Must have reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
Desirable Additional Qualifications
Two years of affordable housing multiple site experience.
Experience in communicating with and reporting to regulatory agencies (HUD, TCAC, RHCP), partners, ownership boards, and senior management.
REL is preferred.
Criminal Background Check Requirements EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Upon receiving such an offer, you will be required to submit and pass our criminal background requirements, as well as education and employment verification. Certain roles may also require fingerprinting. If onsite housing is a requirement, any household members over 18 years who will be living onsite must also undergo a criminal background check. Satisfactory completion of background check and fingerprinting is a requirement of employment with EAH.
Drug Testing3> EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Business Development and Sales
Referrals increase your chances of interviewing at EAH Housing by 2x
Get notified about new Park Manager jobs in
Richmond, CA .
#J-18808-Ljbffr