Mercury
Senior Strategic Operations Program Manager - Investment Products
Mercury, San Francisco, California, United States, 94199
Senior Strategic Operations Program Manager – Investment Products
Become part of Mercury's Strategic Operations team, which leads mission‑critical, cross‑functional efforts that adapt to meet our highest business demands. Mercury is building a complete financial stack for startups and has grown to over 200,000 customers worldwide.
About The Role As the Sr. Strategic Program Manager – Treasury, you’ll partner with Product, Compliance, Financial Partnerships, Marketing, Customer Support, and Relationship Management to program manage key initiatives for Mercury’s investment products. Your work will drive company priorities and create value for internal teams, external partners, and users.
Responsibilities
Own coordination and communication through large, strategic initiatives across our investment products.
Work directly with senior leaders and cross‑functional partners to manage the complexity of new investment initiatives.
Ensure initiatives are tracking toward compliance with external partners and federal and state regulators.
Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top of mind.
Design and implement business and operational systems and processes to simplify operations.
Be an integral part of annual planning, ensuring Treasury priorities align with company goals.
Partner with data teams to drive analysis and research that support high‑quality long‑term decisions.
Qualifications
Demonstrated experience leading strategic projects or programs (consulting, product management, program management, strategic operations, chief of staff, or related roles).
Deep understanding of broker‑dealers, registered investment advisers, or other investment products, especially those offered by fintechs.
Familiarity with securities regulators, including FINRA and the SEC.
Exceptional stakeholder management skills and ability to influence across senior stakeholders.
Proven ability to identify issues and proactively build and implement solutions.
Comfortable working in an ambiguous, fast‑paced environment and knowing when to Escalate.
Skill with building structure and documentation to track large initiatives (Google Sheets, Notion, Linear).
Experience simplifying complex business problems.
First‑principles thinking and strong sense of ownership.
Excellent oral and written communication with strong time management.
Comfortable operating in a highly‑regulated, rapidly evolving environment.
Compensation
US employees in NYC, LA, Seattle, or SF Bay Area: $160,900 – $201,100
US employees outside those metros: $144,800 – $181,000
Canadian employees (any location): CAD 152,100 – 190,000
Benefits The total rewards package includes base salary, equity (stock options), and benefits. Mercury's salary and equity ranges are updated regularly using reliable compensation survey data.
EEO Statement Mercury values diversity & belonging and is a proud Equal Employment Opportunity employer. All individuals are considered without regard to race, color, religion, nationality, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We provide reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
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About The Role As the Sr. Strategic Program Manager – Treasury, you’ll partner with Product, Compliance, Financial Partnerships, Marketing, Customer Support, and Relationship Management to program manage key initiatives for Mercury’s investment products. Your work will drive company priorities and create value for internal teams, external partners, and users.
Responsibilities
Own coordination and communication through large, strategic initiatives across our investment products.
Work directly with senior leaders and cross‑functional partners to manage the complexity of new investment initiatives.
Ensure initiatives are tracking toward compliance with external partners and federal and state regulators.
Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top of mind.
Design and implement business and operational systems and processes to simplify operations.
Be an integral part of annual planning, ensuring Treasury priorities align with company goals.
Partner with data teams to drive analysis and research that support high‑quality long‑term decisions.
Qualifications
Demonstrated experience leading strategic projects or programs (consulting, product management, program management, strategic operations, chief of staff, or related roles).
Deep understanding of broker‑dealers, registered investment advisers, or other investment products, especially those offered by fintechs.
Familiarity with securities regulators, including FINRA and the SEC.
Exceptional stakeholder management skills and ability to influence across senior stakeholders.
Proven ability to identify issues and proactively build and implement solutions.
Comfortable working in an ambiguous, fast‑paced environment and knowing when to Escalate.
Skill with building structure and documentation to track large initiatives (Google Sheets, Notion, Linear).
Experience simplifying complex business problems.
First‑principles thinking and strong sense of ownership.
Excellent oral and written communication with strong time management.
Comfortable operating in a highly‑regulated, rapidly evolving environment.
Compensation
US employees in NYC, LA, Seattle, or SF Bay Area: $160,900 – $201,100
US employees outside those metros: $144,800 – $181,000
Canadian employees (any location): CAD 152,100 – 190,000
Benefits The total rewards package includes base salary, equity (stock options), and benefits. Mercury's salary and equity ranges are updated regularly using reliable compensation survey data.
EEO Statement Mercury values diversity & belonging and is a proud Equal Employment Opportunity employer. All individuals are considered without regard to race, color, religion, nationality, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We provide reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
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