Bill Wilson Center
Case Manager - FYI
role at
Bill Wilson Center
About Bill Wilson Center Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. We also reach clients through street outreach and crisis line programs. Our programs focus on housing, mental health care, supportive services, and advocacy. Since 1973, we have served runaway and homeless youth, working with the community to ensure every youth has access to the range of services needed to grow into healthy, self‑sufficient adults. Join us and make a difference!
Job Summary The Case Manager will provide case management and supportive services for the FYI Rapid Rehousing program, securing stable housing for Foster youth between the ages of 18‑24 who are eligible under the Family Unification Program.
Essential Duties/Responsibilities
Provide case management and supportive services to youth in program.
Document and verify client eligibility.
Conduct re‑certifications for clients at least annually.
Assist youth in developing and implementing an "Individualized Action Plan" to meet short‑ and long‑term needs.
Maintain statistical data and complete reports to evaluate effectiveness of services delivered.
Enter data in AWARDS, HMIS and complete exit assessments as required. Ensure that client and program records are maintained and up to date.
Assist and support youth with housing searches.
Develop relationships with landlords and provide mediation between landlords and families as needed.
Participate in agency, program, OSH and community meetings as appropriate.
Maintain regular attendance.
Other duties may be assigned.
Education and Experience
Bachelor's degree (B.A., B.S.) from a four‑year college or university, preferably in Counseling, Social Work or related field. Equivalent combination of education and experience acceptable.
Housing needs and assistance experience required.
Experience working with culturally diverse young adults required.
Required Skills/Abilities
Driving is a requirement. Must have a current driver’s license, access to a vehicle and personal automobile insurance.
Current CPR and First Aid certification required, or completion within 30 days of hire.
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.
Ability to work with basic mathematical concepts for reporting.
Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization is limited.
Ability to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form.
Proficiency with Internet software, spreadsheet and word processing applications. Internet research skills are a plus.
Physical Demands
Employee must sit, stand, use hands to finger, handle or feel, reach with hands and arms, talk or hear, and walk.
Employee must occasionally lift and/or move up to 20 pounds.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Noise level is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range $25.00 – $27.00 per hour
Employee Benefits & Perks
4 weeks accrued PTO
14 paid holidays per year
Paid health, dental, vision & voluntary life insurance plans
Flexible spending plans for medical, dependent care, parking and transit
401(k) retirement plan
24/7 employee assistance program
Upward career mobility
Discounts and savings through Tickets At Work and LifeMart
EEO Statement Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.
Miscellaneous This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our agency’s operations, responsibilities may be modified at any time.
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role at
Bill Wilson Center
About Bill Wilson Center Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. We also reach clients through street outreach and crisis line programs. Our programs focus on housing, mental health care, supportive services, and advocacy. Since 1973, we have served runaway and homeless youth, working with the community to ensure every youth has access to the range of services needed to grow into healthy, self‑sufficient adults. Join us and make a difference!
Job Summary The Case Manager will provide case management and supportive services for the FYI Rapid Rehousing program, securing stable housing for Foster youth between the ages of 18‑24 who are eligible under the Family Unification Program.
Essential Duties/Responsibilities
Provide case management and supportive services to youth in program.
Document and verify client eligibility.
Conduct re‑certifications for clients at least annually.
Assist youth in developing and implementing an "Individualized Action Plan" to meet short‑ and long‑term needs.
Maintain statistical data and complete reports to evaluate effectiveness of services delivered.
Enter data in AWARDS, HMIS and complete exit assessments as required. Ensure that client and program records are maintained and up to date.
Assist and support youth with housing searches.
Develop relationships with landlords and provide mediation between landlords and families as needed.
Participate in agency, program, OSH and community meetings as appropriate.
Maintain regular attendance.
Other duties may be assigned.
Education and Experience
Bachelor's degree (B.A., B.S.) from a four‑year college or university, preferably in Counseling, Social Work or related field. Equivalent combination of education and experience acceptable.
Housing needs and assistance experience required.
Experience working with culturally diverse young adults required.
Required Skills/Abilities
Driving is a requirement. Must have a current driver’s license, access to a vehicle and personal automobile insurance.
Current CPR and First Aid certification required, or completion within 30 days of hire.
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.
Ability to work with basic mathematical concepts for reporting.
Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization is limited.
Ability to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form.
Proficiency with Internet software, spreadsheet and word processing applications. Internet research skills are a plus.
Physical Demands
Employee must sit, stand, use hands to finger, handle or feel, reach with hands and arms, talk or hear, and walk.
Employee must occasionally lift and/or move up to 20 pounds.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Noise level is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range $25.00 – $27.00 per hour
Employee Benefits & Perks
4 weeks accrued PTO
14 paid holidays per year
Paid health, dental, vision & voluntary life insurance plans
Flexible spending plans for medical, dependent care, parking and transit
401(k) retirement plan
24/7 employee assistance program
Upward career mobility
Discounts and savings through Tickets At Work and LifeMart
EEO Statement Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.
Miscellaneous This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our agency’s operations, responsibilities may be modified at any time.
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