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Garden Spot Village

Appointment Scheduler

Garden Spot Village, Minneapolis, Minnesota, United States, 55400

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Minnesota Urology

is currently seeking a full time Appointment Scheduler floating between our Robbinsdale and Brooklyn Park Clinics. The position is Monday-Friday 8:00am-4:30pm with Regular Daytime Hours and no evenings, weekends, or holidays.

Primary Objective Efficiently and effectively schedule patients for services provided by Minnesota Urology providers. Services include office visits/clinic appointments, laboratory, and radiology. Serve as liaison on behalf of Minnesota Urology with patients, clinics, and hospitals.

Responsibilities

Schedule patients accurately and efficiently for all office appointments requested by Minnesota Urology

P.A. providers.

Maintain effective and accurate daily provider appointment schedules.

Inform patients regarding special diets, prep instructions, general insurance/referral information, arrive times, dates, locations, etc.

Ensure that patients are scheduled at the correct locations based on patient insurance requirements for radiologic procedures.

Mail appointment packets, maps, and preps for required appointments.

Register new patients, including all required demographic information.

Instruct patients on the relevant clinic, financial, and referral policies.

Update registration for established patients, ensuring accurate demographic information before scheduling appointments.

Document scheduled laboratory and radiology testing and procedures in chart notes within EMR system.

Reschedule and/or block canceled appointments minimizing inconveniences to patients.

Serve as a contact for hospitals, clinics, and physicians regarding schedules, procedures, or concerns.

Communicate effectively and compassionately with patients, other staff, management, and physicians.

Qualifications

High school diploma/GED

Minimum two years of appointment scheduling, preferably in a medical office environment

Medical terminology knowledge required

Experience with insurances preferred

Experience or knowledge of current EMR systems preferred but will train.

Compensation With a minimum starting pay of $18.80 per hour up to $23.50 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication.

Minnesota Urology P.A. is an equal opportunity employer.

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