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Home Alliance

General Manager

Home Alliance, Cincinnati, Ohio, United States, 45208

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Position Title: General Manager (GM) Location:

Ohio (On-Site) Reports To:

Owner (Atabek) Business Size:

$3.5M annual revenue Goal:

Scale to $7–10M+ and increase EBITDA to 25–30% Relocation supported

Position Summary We are seeking a high-performance

General Manager

to lead and scale a semi-truck Repair Shop located in Ohio. The Repair Shop currently generates

$3.5M/year

with

20% net profit , serving both the company’s internal trucking fleet and external customers.

The GM will own the

entire P&L , drive operational excellence, expand capacity, implement systems, elevate staff performance, and grow the business to

$7–10M+

while improving profitability.

This is a leadership role for a candidate who has previously

scaled a diesel/semi-truck repair shop , understands heavy‑duty operations, and can build systems that run without owner dependency.

Key Objectives (First 12–24 Months) 1. Revenue Growth

Scale the business from

$3.5M → $6–7M in the first year

Achieve

$7–10M+ by year 2–3

Expand high‑margin services: diagnostics, DPF, mobile repair, mobile roadside, alignment, electrical

2. Profitability Improvement

Maintain minimum

20% EBITDA

Increase to

25–30%+

through pricing, parts margin, labor optimization

Improve technician productivity (billed hours)

3. Operational Efficiency

Reduce truck downtime

Improve throughput (more jobs completed per day)

Standardize processes across all repair categories

Implement segmented invoicing: parts / labor / diagnostics / mobile

4. Build a Scalable Organization

Recruit, train, and manage technicians and support staff

Create a repeatable operating system to open future locations

Build KPIs and dashboards for daily accountability

Responsibilities 1. Full P&L Leadership

Own financial results: revenue, gross margin, labor costs, parts costs, and net profit

Prepare weekly/monthly performance reports

Set pricing strategy and enforce margin discipline

Manage budget, forecasts, and cost controls

2. Operations & Process Optimization

Oversee all shop activities, workflow, and scheduling

Ensure efficient use of service bays, mechanics, and equipment

Improve job cycle time (intake → diagnosis → repair → invoicing)

Establish SLAs and enforce standards

3. Parts & Inventory Management

Optimize sourcing of aftermarket parts

Negotiate with suppliers for pricing and quality

Manage inventory levels to reduce waste and carry cost

Improve parts margin to target levels (25–35%)

4. Team Leadership & HR

Manage team of 12 employees

Recruit technicians, parts staff, service advisors

Conduct performance reviews and enforce accountability

Implement incentive programs tied to productivity and quality

5. Customer Experience & Retention

Maintain high satisfaction and repeat business

Improve communication with fleet customers

Reduce disputes by improving invoicing transparency

Create proactive maintenance packages and fleet contracts

6. Business Development & Growth

Build relationships with local trucking companies

Develop fleet maintenance programs

Expand mobile repair and roadside assistance

Prepare shop for a second location (after performance targets)

Required Qualifications Experience

5–10+ years of leadership in a

diesel, semi-truck, or heavy‑duty repair shop

Past experience scaling a repair shop from

$2–5M → $6–10M+

Proven P&L responsibility for $3M+ operation

Strong understanding of diesel mechanics, heavy‑duty parts, and shop workflow

Experience implementing shop management software (Fullbay, Mitchell, Tekmetric, etc.)

Skills

Strong financial and analytical skills

High competency in process building

Excellent leadership and team management

Negotiation skills with parts suppliers

Ability to enforce discipline and performance standards

Strong problem‑solving and decision‑making abilities

Fluent Russian and English

Personality Traits

Thinks like an owner

Hands‑on, operational mindset

Fast, decisive, disciplined

High integrity and accountability

Can work under pressure and lead from the front

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