Golf Course Superintendents Association of America (GCSAA)
General Manager
Golf Course Superintendents Association of America (GCSAA), Pearland, Texas, us, 77588
We are seeking a highly-motivated and experienced General Manager to oversee all aspects of our golf club's operations. The club is a public/private operation owned by and located in an active 55+ community in Pearland, Texas. The General Manager will be a strategic business leader responsible for maintaining a high standard of excellence, promoting an exceptional guest and member experience and ensuring the facility's financial success. This role requires a leader who can manage diverse teams, including golf operations, course maintenance, food and beverage services, and sales/marketing. This position is supported by an experienced team of full-time professionals, including a Head Golf Professional, a Food and Beverage Manager, a Course Maintenance Superintendent, and an Accounting Manager.
Essential Responsibilities & Duties Operational Leadership:
Coordinate with the Head Golf Professional in the planning, organization, and direction of daily golf course activities and operations, including the pro shop, clubhouse, practice range, and cart rentals.
Financial Management:
Develop and administer the annual budget with the assistance of the Accounting Manager and the Board of Directors. Review financial report data and reporting prepared by the Accounting Manager. Emphasis on the development and implementation of strategies to increase revenue and control expenses.
Staff Management:
Lead and motivate a high-performing team, conducting performance evaluations and fostering a positive, inclusive, and professional work environment.
Customer & Member Relations:
Ensure outstanding customer service and satisfaction by engaging with members and guests, addressing concerns, and implementing programs that enhance the overall experience.
Sales & Marketing:
In coordination with the Head Golf Professional, develop and execute marketing plans and promotional campaigns to attract new members, daily fee players, outside tournaments, and promote club events, tournaments, and outings.
Facility & Course Maintenance Liaison:
Coordinate with the Golf Course Superintendent on course maintenance and agronomy to ensure the property is in pristine condition and meets the highest standards.
Compliance & Safety:
Ensure the club operates in accordance with all applicable local, state, and federal laws and health/safety regulations.
Experience:
A minimum of five years of management experience in a public golf course, or private club and hospitality industry, with a proven track record of financial performance and customer satisfaction.
Leadership:
Excellent leadership, communication, and interpersonal skills, with the ability to manage multiple tasks and resolve problems effectively in a fast-paced environment.
Industry Knowledge:
High degree of knowledge of golf course operations, the rules of golf, event planning, and relevant industry software (POS, tee-sheet, club management software, etc.).
Certifications:
PGA Class "A" certification or other recognized golf management program certification is a plus, but not required.
Availability:
Must be able to work flexible hours, including weekends and holidays, as required by club operations.
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Essential Responsibilities & Duties Operational Leadership:
Coordinate with the Head Golf Professional in the planning, organization, and direction of daily golf course activities and operations, including the pro shop, clubhouse, practice range, and cart rentals.
Financial Management:
Develop and administer the annual budget with the assistance of the Accounting Manager and the Board of Directors. Review financial report data and reporting prepared by the Accounting Manager. Emphasis on the development and implementation of strategies to increase revenue and control expenses.
Staff Management:
Lead and motivate a high-performing team, conducting performance evaluations and fostering a positive, inclusive, and professional work environment.
Customer & Member Relations:
Ensure outstanding customer service and satisfaction by engaging with members and guests, addressing concerns, and implementing programs that enhance the overall experience.
Sales & Marketing:
In coordination with the Head Golf Professional, develop and execute marketing plans and promotional campaigns to attract new members, daily fee players, outside tournaments, and promote club events, tournaments, and outings.
Facility & Course Maintenance Liaison:
Coordinate with the Golf Course Superintendent on course maintenance and agronomy to ensure the property is in pristine condition and meets the highest standards.
Compliance & Safety:
Ensure the club operates in accordance with all applicable local, state, and federal laws and health/safety regulations.
Experience:
A minimum of five years of management experience in a public golf course, or private club and hospitality industry, with a proven track record of financial performance and customer satisfaction.
Leadership:
Excellent leadership, communication, and interpersonal skills, with the ability to manage multiple tasks and resolve problems effectively in a fast-paced environment.
Industry Knowledge:
High degree of knowledge of golf course operations, the rules of golf, event planning, and relevant industry software (POS, tee-sheet, club management software, etc.).
Certifications:
PGA Class "A" certification or other recognized golf management program certification is a plus, but not required.
Availability:
Must be able to work flexible hours, including weekends and holidays, as required by club operations.
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