Ametris (formerly ActiGraph)
Actigraph is seeking a Logistics Coordinator to support the Logistics Manager with reverse logistics and inbound material flow regarding all customer returns. The primary responsibility of this role is to receive, verify, process, and schedule incoming return shipments while ensuring accuracy, timely communication, and proper documentation. This position works closely with Inventory, Quality, Sales, and Project Management to resolve discrepancies and maintain smooth returns processing. The coordinator also provides general support to the broader logistics team as needed to meet departmental and operational goals.
Responsibilities
Returns processing & documentation
Navigating multiple software systems
Communicating cross-functionally to prioritize incoming returns
Ensure proper handling and processing of returned items
Compiling data for reports
Observe and maintain compliance with all company policies, plans and procedures, including but not limited to safety, security and regulatory
Providing general logistics support
Receive, log, and process incoming return shipments accurately using multiple software systems
Manage all paperwork, item verification and in-bound shipping associated with customer RMAs
Inspect returned materials for quantity, condition, and compliance with RMA guidelines
Clean and disinfect devices that customers return
Act as a liaison between Logistics, Project Management, and Sales for return-related issues
Prepare return status reports or metrics for management review
Coordinate with carriers, customs, and clients to ensure complete documentation and clearance
Track and monitor return shipments to identify delays and proactively resolve clearance-related issues
Ensure returns processes adhere to company policies and regulatory requirements
Provide backup support for shipping
Collaborate with team members to ensure department goals are met during peak volumes or staff shortages
Any and all other duties necessary for the position
All responsibilities are to be performed in accordance with the ActiGraph core values, standards, policies and procedures.
Requirements
High school diploma or GED required
2-4 years experience in logistics preferred
Strong proficiency in Windows and Microsoft Office
Strong communication skills for cross-functional coordination
Proven strong organizational skills with particular attention to detail
Critical thinking and problem solving skills
Ability to multitask and adapt to various projects and situations
Excellent time management
Knowledge of WMS/CRM/ERP Systems
Strong interpersonal skills and the ability to work in a team-oriented environment
Excellent communication skills - verbal, written and interpersonal
Benefits
A casual "dress-code" environment
A collaborative workplace
Paid time off (including paid time off for your birthday)
And a very generous suite of benefits including: medical, dental, vision, basic/life accidental, short/long term disability, identity theft, 401K (plus a match), and supplemental insurance options
This is a full-time, hourly position, located in Pensacola, FL
Seniority level Entry level
Employment type Full-time
Job function Supply Chain
Industries IT Services and IT Consulting
Pensacola, FL $61,700.00-$80,925.00
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Responsibilities
Returns processing & documentation
Navigating multiple software systems
Communicating cross-functionally to prioritize incoming returns
Ensure proper handling and processing of returned items
Compiling data for reports
Observe and maintain compliance with all company policies, plans and procedures, including but not limited to safety, security and regulatory
Providing general logistics support
Receive, log, and process incoming return shipments accurately using multiple software systems
Manage all paperwork, item verification and in-bound shipping associated with customer RMAs
Inspect returned materials for quantity, condition, and compliance with RMA guidelines
Clean and disinfect devices that customers return
Act as a liaison between Logistics, Project Management, and Sales for return-related issues
Prepare return status reports or metrics for management review
Coordinate with carriers, customs, and clients to ensure complete documentation and clearance
Track and monitor return shipments to identify delays and proactively resolve clearance-related issues
Ensure returns processes adhere to company policies and regulatory requirements
Provide backup support for shipping
Collaborate with team members to ensure department goals are met during peak volumes or staff shortages
Any and all other duties necessary for the position
All responsibilities are to be performed in accordance with the ActiGraph core values, standards, policies and procedures.
Requirements
High school diploma or GED required
2-4 years experience in logistics preferred
Strong proficiency in Windows and Microsoft Office
Strong communication skills for cross-functional coordination
Proven strong organizational skills with particular attention to detail
Critical thinking and problem solving skills
Ability to multitask and adapt to various projects and situations
Excellent time management
Knowledge of WMS/CRM/ERP Systems
Strong interpersonal skills and the ability to work in a team-oriented environment
Excellent communication skills - verbal, written and interpersonal
Benefits
A casual "dress-code" environment
A collaborative workplace
Paid time off (including paid time off for your birthday)
And a very generous suite of benefits including: medical, dental, vision, basic/life accidental, short/long term disability, identity theft, 401K (plus a match), and supplemental insurance options
This is a full-time, hourly position, located in Pensacola, FL
Seniority level Entry level
Employment type Full-time
Job function Supply Chain
Industries IT Services and IT Consulting
Pensacola, FL $61,700.00-$80,925.00
#J-18808-Ljbffr