Spade Recruiting
Entry Level - Customer Care Representative
Spade Recruiting, Augusta, Georgia, United States, 30910
Job Opportunity
In this role, you'll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, you'll make coverage simple, clear, and stress-free. It's not just about forms or paperwork it's about building meaningful relationships, protecting futures, and making a difference every day. Build strong, ongoing relationships with clients after enrollment Explain benefit details, policy updates, and assist with claims Break down coverage options in a way that's easy to understand Collaborate with team leads to improve onboarding and client service Serve as the primary point of contact for client questions and support Take part in professional development and leadership training Strong communication skills and a passion for helping others Comfortable with technology and virtual collaboration tools Organized, self-driven, and detail-oriented Previous customer service or insurance experience is a plus (not required) Must be legally eligible to work in the U.S. or Canada 100% remote work with flexible scheduling Weekly pay + performance incentives Paid training & mentorship designed to help you succeed Fast-track advancement with leadership opportunities Supportive, mission-focused team culture where people come first The chance to make a real impact by helping families protect their futures
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In this role, you'll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, you'll make coverage simple, clear, and stress-free. It's not just about forms or paperwork it's about building meaningful relationships, protecting futures, and making a difference every day. Build strong, ongoing relationships with clients after enrollment Explain benefit details, policy updates, and assist with claims Break down coverage options in a way that's easy to understand Collaborate with team leads to improve onboarding and client service Serve as the primary point of contact for client questions and support Take part in professional development and leadership training Strong communication skills and a passion for helping others Comfortable with technology and virtual collaboration tools Organized, self-driven, and detail-oriented Previous customer service or insurance experience is a plus (not required) Must be legally eligible to work in the U.S. or Canada 100% remote work with flexible scheduling Weekly pay + performance incentives Paid training & mentorship designed to help you succeed Fast-track advancement with leadership opportunities Supportive, mission-focused team culture where people come first The chance to make a real impact by helping families protect their futures
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